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- Tasks: Deliver the latest tech and install smart devices in customers' homes.
- Company: Join Currys, the UK's leading tech retailer with a supportive team culture.
- Benefits: Competitive salary, bonuses, product discounts, and driver training opportunities.
- Other info: Dynamic role with opportunities for career growth and personal development.
- Why this job: Be the friendly face of tech delivery and make customers smile every day.
- Qualifications: Great customer service skills and ideally a driving licence.
The predicted salary is between 23000 - 34000 £ per year.
Role overview:
Customer Delivery Assistant
Bristol
Bristol Customer Service Centre
Permanent
Full Time
Shift Pattern – shift over 8 days
Salary – 28711.8
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
Looking for a role that’s all about people, not just parcels? We’ve got just the job for you.
Join us as a Customer Delivery Assistant and become the friendly face of our home delivery service. You’ll be out on the road delivering the latest tech straight to our customers’ doors and into their homes.
Every day brings something new: new places, new faces, and plenty of appreciation from happy customers. But this role is more than just delivery. We’ll train you to install smart tech like washing machines, fridge-freezers, and 4K TVs—so you can leave every home with a smile.And it doesn’t stop there. With access to our Driver Academies, you’ll have real opportunities to grow your skills and build a long-term career.
Ready to drive your future forward? Let’s go.
Role overview:
As part of this role, you’ll be responsible for:
- Completing a multi-drop role alongside one of our delivery drivers, lifting & handling some heavy items
- Making every customer encounter amazing
- Installing a range of different products for our customers in their homes, helping everyone enjoy amazing technology
You will need:
- Great customer skills with a passion for delivering excellent customer service
- (Ideally) a car driving licence and some experience of working in a delivery role or visiting customers homes
- The ability to handle heavy stock
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. You’ll find a host of benefits designed to work for you, including:
- The opportunity to join one of our driver training schemes and gain skills for life
- Quarterly bonus opportunities
- Competitive pension scheme
- Product discounts on the latest tech
- A range of wellbeing initiatives
Why join us:
Join our team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table, and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
Customer Delivery Assistant employer: Currys
Contact Detail:
Currys Recruiting Team
careers@currys.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Currys. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for delivery roles and rehearse your answers. Focus on your customer service skills and any relevant experience you have. We want you to shine!
✨Tip Number 3
Dress the part! Even though this is a delivery role, showing up looking smart and professional can make a great first impression. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your excitement about the role!
We think you need these skills to ace Customer Delivery Assistant
Some tips for your application 🫡
Show Your Customer Service Skills: When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you've made customers happy in the past, so share those stories!
Be Yourself: We love authenticity! Don’t be afraid to let your personality shine through in your application. Tell us what makes you passionate about delivering tech and helping customers.
Tailor Your Application: Make sure to read the job description carefully and tailor your application to match. Use keywords from the description to show us you understand what we're looking for in a Customer Delivery Assistant.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy!
How to prepare for a job interview at Currys
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Delivery Assistant entails. Familiarise yourself with the responsibilities like delivering tech and installing products. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about people, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond for a customer, as this will demonstrate your passion for making every customer encounter amazing.
✨Prepare for Practical Questions
Expect questions that assess your ability to handle heavy items and work in a team. You might be asked how you would approach lifting and delivering large tech products. Practise your responses to these scenarios so you can showcase your problem-solving skills and teamwork.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available or how the team celebrates successes. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.