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- Tasks: Assist in delivering and installing tech products while ensuring customer satisfaction.
- Company: Join Currys, the UK's leading tech retailer with a passion for amazing technology.
- Benefits: Enjoy product discounts, quarterly bonuses, and opportunities for driver training.
- Why this job: Meet new people daily and make a positive impact on customers' lives.
- Qualifications: Experience as a Driver’s Mate is preferred; a passion for customer service is essential.
- Other info: We value diversity and support career development with ongoing training.
The predicted salary is between 24000 - 36000 £ per year.
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Customer Delivery Assistant
Plympton
Plymouth Customer Service Centre
Permanent
Full Time
Grade 1
Shift Pattern: 5 days over 8
At Currys, we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
We offer a role that’s more than just drop and go. We’ll train you to install smart tech for our customers: washing machines, fridge-freezers, 4K TVs, and more. You’ll be out on the road, meeting new people daily and receiving plenty of thank-yous!
Role overview:
As part of this role, you’ll be responsible for:
- Lifting heavy items and completing a multi-drop role alongside a delivery driver
- Ensuring the right products reach the right places on time
- Installing various products for our customers
You’ll need to love being on the road and helping customers. Our training covers both tech and people skills – all aimed at leaving customers with a smile.
You will need:
- Ideally, some experience as a Driver’s Mate
- A passion for delivering excellent customer service
- The ability to handle heavy stock
Our benefits include:
- Opportunities to join driver training schemes and gain lifelong skills
- Quarterly bonus opportunities
- Product discounts on the latest tech
- A range of wellbeing initiatives
Join us, and we’ll support your career development with ongoing training and new opportunities. As the UK’s largest recycler and repairer of tech, we aim to make a positive impact on people and the planet.
We value inclusion and diversity, ensuring everyone has a fair chance to show their talents. If you need assistance with your application, please email [emailprotected], and we’ll do our best to help.
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Customer Delivery Assistant employer: Currys
Contact Detail:
Currys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Assistant
✨Tip Number 1
Familiarise yourself with the products you'll be delivering. Knowing the ins and outs of washing machines, fridge-freezers, and 4K TVs will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Highlight any previous experience in customer service or as a Driver’s Mate. Be ready to share specific examples of how you’ve gone above and beyond for customers, as this role is all about delivering excellent service.
✨Tip Number 3
Show your enthusiasm for being on the road and meeting new people. During any conversations or interviews, express your passion for helping others and how you enjoy the dynamic nature of delivery work.
✨Tip Number 4
Research Currys and their commitment to sustainability and customer service. Being knowledgeable about the company’s values and initiatives can help you stand out as a candidate who aligns with their mission.
We think you need these skills to ace Customer Delivery Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Delivery Assistant position. Highlight any relevant experience you have that aligns with these duties.
Tailor Your CV: Customise your CV to reflect your experience in customer service and any previous roles that involved heavy lifting or working as a Driver’s Mate. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer service. Mention specific examples of how you've helped customers in the past and express your enthusiasm for the role at Currys.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Currys
✨Show Your Customer Service Skills
Since the role involves delivering excellent customer service, be prepared to share examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to communicate effectively and resolve issues.
✨Demonstrate Your Team Spirit
This position requires working closely with a delivery driver and other team members. Be ready to discuss your experience working in teams and how you contribute to a positive team environment.
✨Prepare for Physical Demands
The job involves lifting heavy items, so it’s important to show that you’re physically capable. You might want to mention any relevant experience or training that demonstrates your ability to handle physical tasks.
✨Express Your Passion for Technology
As a Customer Delivery Assistant, you'll be installing tech products. Share your enthusiasm for technology and any personal experiences you have with tech installations or troubleshooting to show you're a good fit for the role.
