At a Glance
- Tasks: Lead the development of our SelfCare app for managing telecom subscriptions.
- Company: Join iD Mobile, a dynamic start-up backed by Currys PLC.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and fantastic tech discounts.
- Other info: Hybrid working model with opportunities for career growth and training.
- Why this job: Shape the future of telecom services while making a real impact.
- Qualifications: 5+ years as a Technical Product Owner with telecom experience.
The predicted salary is between 55000 - 65000 € per year.
We’re iD Mobile, one of the UK’s leading mobile virtual network operators. We launched in May 2015 and have over 2.5 million Pay Monthly customers. We’re pretty sure our success has a lot to do with our wide range of feature-packed plans. We offer everything from super-value Pay-as-you-go and SIM-only deals, right up to the latest smartphones from the big-name manufacturers. We’re delighted about our success so far and have very ambitious plans for the future.
iD Mobile is an exciting place to work. We’re a relatively young and dynamic start-up, and we value innovation, imagination, and creativity. If you’ve got a great idea, we’ll help you run with it. We’re passionate about finding new ways to address our customers’ needs. We’re a little different to other start-ups, though, because we’re part of Currys PLC, Europe's leading electrical and mobile retailer. So, while iD Mobile has only been going for a few years, we’re part of a much bigger family.
The Technical Product Owner will lead the development of our customer SelfCare application for managing telecom subscriptions. The role requires strong technical acumen across APIs and microservices, combined with deep understanding of subscription lifecycle management in a telco environment. You will own the product backlog, define scalable digital journeys, and work closely with engineering, architecture, and commercial teams to deliver seamless, high-adoption self-service experiences.
You will join a team of developers and testers and will interact closely with one or more product managers. The aim of this team is to continuously improve the services provided by our MVNO. You will further support and enable the business owners in jointly agreeing sprint content and liaise with subject matter experts and stakeholders across the businesses, to understand, articulate and prioritise the backlog and roadmap requirements.
Key Responsibilities:- Own the technical product backlog scope and roadmap for the iD SelfCare subscription management applications, IOS, Android and Web Apps
- Define and prioritise features with the business product owner and technical delivery teams
- Funnel/filter/handle all business requirements for the development roadmap
- Research and articulate business and functional requirements (As a, I want, So that)
- Define the desired outcomes (Given, When, Then)
- Support the development of stories to meet Definition of Ready
- Translate business goals into clear technical epics and user stories
- Align roadmap with business KPIs (ARPU, churn reduction, digital adoption)
- Be a key contributor/owner of the refinement of stories and backlog as a whole
- Be the point of contact for Scrum Master, Technical Leads, BAs and developers
- Provide sprint/testing/production sign-off to ensure requirements are delivered as described
- Maintain in-depth knowledge of IT and Telco industry best practices, technologies, architectures and emerging technologies
- Act as the bridge between engineering, architecture, and business teams across iD and Currys
- Define APIs, integrations, and data flows for CRM/Customer Management, Billing & charging systems, Product catalogue, Identity & authentication
- Design seamless SelfCare journeys (onboarding, subscription changes, payments)
- Optimise flows to reduce support calls and increase digital self-resolution
- Work closely with UX/UI designers to deliver intuitive mobile and web journeys
- Extensive (5+ years) experience as a Technical Product Owner, Technical Business Analyst or Solution Designer ideally gained in telecoms or SI organisation
- Excellent written and verbal communication skills, when it comes to producing and playing back business requirements to both business and engineering audiences
- Excellent stakeholder management skills, when it comes to gathering requirements and signoff
- MVNO, BSS, D2C E-commerce, including payment systems, business critical integrations
- Expert Jira & Confluence user
- Experience working in multi brand environments, mobile or other regulated industries (e.g. FCA regulated)
- Preferred - experience with Telecom or subscription-based services, such as Mobile/Broadband subscription, lifecycle, BSS/OSS ecosystem, CRM systems, Product catalogue and Order management flows
- Customer self-service portals or apps
We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including:
- 25 days of annual leave (plus bank holiday entitlement) and a competitive pension scheme
- Private Medical Insurance
- Life Assurance
- Fantastic colleague discounts on Tech with Currys and iD Mobile
- Hybrid working (with an expectation to meet in person 2-4 times per month)
Join our team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
Currys Career Opportunities: Self Care Technical Product Owner employer: Currys
At iD Mobile, located in the vibrant London Campus at Waterloo, we pride ourselves on being a dynamic and innovative employer that values creativity and fresh ideas. Our commitment to employee growth is evident through our extensive training opportunities, competitive benefits including private medical insurance and generous leave, and a supportive work culture that encourages collaboration and inclusivity. Join us to not only advance your career but also contribute to meaningful projects that make a positive impact on our customers and the environment.
StudySmarter Expert Advice🤫
We think this is how you could land Currys Career Opportunities: Self Care Technical Product Owner
✨Tip Number 1
Network like a pro! Reach out to current employees at iD Mobile on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Technical Product Owner role.
✨Tip Number 2
Prepare for the interview by understanding the company’s products and services inside out. Familiarise yourself with their SelfCare application and think of ways you could improve it. Show us your passion for innovation!
✨Tip Number 3
Practice your communication skills! You’ll need to articulate complex technical concepts clearly, so consider doing mock interviews with friends or using online resources to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Currys Career Opportunities: Self Care Technical Product Owner
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Technical Product Owner role. Highlight your experience with APIs, microservices, and subscription lifecycle management to show us you’re the perfect fit!
Showcase Your Communication Skills:Since this role involves working closely with various teams, it’s crucial to demonstrate your excellent written and verbal communication skills. Use clear examples in your application to illustrate how you've effectively gathered requirements and collaborated with stakeholders.
Be Specific About Your Experience:When detailing your past roles, focus on your experience in telecoms or similar industries. Mention specific projects where you’ve owned a product backlog or defined user stories, so we can see your relevant expertise right away.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Currys
✨Know Your Product Inside Out
Before the interview, make sure you understand iD Mobile's SelfCare application and its features. Familiarise yourself with the subscription lifecycle management in a telco environment, as well as the technical aspects like APIs and microservices. This will help you articulate how your experience aligns with the role.
✨Prepare for Technical Questions
Expect to be asked about your experience with product backlogs, user stories, and agile methodologies. Brush up on your knowledge of Jira and Confluence, as these tools are essential for the role. Be ready to discuss how you've previously defined and prioritised features in a tech environment.
✨Showcase Your Stakeholder Management Skills
The role requires excellent communication and stakeholder management skills. Prepare examples of how you've gathered requirements and achieved sign-off from various stakeholders. Highlight your ability to bridge the gap between technical teams and business needs.
✨Demonstrate Your Passion for Innovation
iD Mobile values creativity and innovation, so come prepared with ideas on how to improve customer self-service experiences. Think about how you can optimise digital journeys and reduce support calls. Showing your enthusiasm for enhancing customer experiences will set you apart.
