At a Glance
- Tasks: Engage with customers to discuss mobile services and provide tailored advice.
- Company: Join Currys, the UK's leading tech retailer with a supportive team culture.
- Benefits: Enjoy competitive salary, discounts, life assurance, and wellbeing initiatives.
- Other info: Ongoing training and development opportunities in a dynamic environment.
- Why this job: Shape your career while making a positive impact on people and the planet.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 26561 - 26561 € per year.
Role overview: Outbound Telephone Sales Advisor in Loughborough Contact Centre. Permanent Full Time. Salary - £26,561.60 per annum, plus the opportunity to earn performance-related and target-based commission. Working hours/Shift patterns – 40 hours per week, Monday to Thursday: 09:30 AM - 06:30 PM, Friday: 09:30 AM - 3:30 PM. Start Date: Monday, 15th June 2026.
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
As an Outbound Telephone Sales Advisor within our outbound team, you'll be speaking to customers regarding mobile phone network services, new contracts, upgrades, and sim only deals or Care Plan Agreements. You’ll use your excellent communication skills to talk through the offers and deals we have, whilst making sure they have all of the information available to make an informed decision. Don’t worry if you’ve never worked in a telephone sales role, with our training and ongoing support you’ll be able to offer a world class sales experience.
As part of this role, you’ll be responsible for:
- Proactively contacting customers who are new and existing Currys customers.
- Helping the customer understand the different handsets, deals and network providers and Care Plan Agreement we offer.
- Making sure the customer has the best possible sales journey by giving great advice and all of the options available to them.
- Building relationships with customers to ensure we're converting a one-time customer into a customer for life.
- Working towards and aiming to exceed sales expectations.
- Putting the customer at the heart of everything you do.
You will need:
- A commitment to providing great service.
- Customer Service experience, ideally within a Contact Centre environment.
- Excellent communication skills.
- Experience of working towards targets.
- An interest in technology.
If your application looks like a great fit you’ll be invited to an assessment event with our team in Loughborough on Thursday 21st May 2026 at 1:00 PM.
We’re one team and we celebrate all of the great things you do. One way we show our gratitude is by giving you access to a range of lifestyle benefits, including:
- Discounts at our Currys stores and on our partner networks.
- Life Assurance and Sharesave scheme.
- Access to a variety of Wellbeing initiatives including cycle to work and eyecare.
- Access to the Aviva Digital GP app, where you can access a GP 24/7.
Why join us: Join our Contact Centre team and we’ll be with you every step of the way, helping you develop the career you want with ongoing training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
Currys Career Opportunities: Outbound Telephone Sales Advisor employer: Currys
At Currys, we pride ourselves on being a supportive and inclusive employer, dedicated to helping our team members thrive in their careers. As an Outbound Telephone Sales Advisor in Loughborough, you'll benefit from comprehensive training, a vibrant work culture, and a range of lifestyle perks, including discounts and wellbeing initiatives. Join us to not only advance your career but also contribute to our mission of making technology accessible and sustainable for everyone.
StudySmarter Expert Advice🤫
We think this is how you could land Currys Career Opportunities: Outbound Telephone Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, dive into Currys' values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Role-play common sales scenarios with a friend or family member. This will boost your confidence and help you nail those communication skills that are key for the Outbound Telephone Sales Advisor role.
✨Tip Number 3
Be ready to share your experiences! Think of examples from your past jobs where you provided excellent customer service or hit targets. This will demonstrate your commitment to great service and your ability to meet expectations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Currys team. Don’t miss out on this opportunity!
We think you need these skills to ace Currys Career Opportunities: Outbound Telephone Sales Advisor
Some tips for your application 🫡
Show Your Passion for Technology:When you're writing your application, let your love for technology shine through! Mention any gadgets you’re into or how you keep up with the latest tech trends. We want to see that you’re excited about what we do at Currys.
Highlight Your Communication Skills:As an Outbound Telephone Sales Advisor, communication is key! Make sure to showcase your ability to connect with people in your application. Share examples of how you've successfully communicated with customers or colleagues in the past.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Use keywords from the job description and explain how your experience aligns with what we’re looking for. It shows us you’re serious about joining our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Currys
✨Know Your Tech
Familiarise yourself with the latest mobile phone network services, handsets, and deals. Being able to discuss these confidently will show your genuine interest in technology and help you connect with customers during the interview.
✨Practice Your Communication Skills
Since this role heavily relies on communication, practice articulating your thoughts clearly and concisely. You could even role-play with a friend, simulating a sales call to get comfortable with the flow of conversation.
✨Showcase Your Customer Service Experience
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you resolved issues or went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Understand the Sales Process
Brush up on basic sales techniques and the importance of building relationships with customers. Be ready to discuss how you would approach a sales call and what strategies you would use to convert a one-time customer into a loyal client.
