At a Glance
- Tasks: Engage with customers to promote tech services and ensure a top-notch sales experience.
- Company: Join Currys, the UK's leading tech retailer with a supportive team culture.
- Benefits: Enjoy competitive salary, discounts, life assurance, and wellness initiatives.
- Other info: Ongoing training and development opportunities in a diverse and inclusive environment.
- Why this job: Shape your career while making a positive impact on people and the planet.
- Qualifications: Customer service experience and a passion for technology are essential.
The predicted salary is between 30825 - 37675 £ per year.
Role overview: Outbound Sales CSA Advisor Loughborough Contact Centre Permanent Full Time Salary - £26,561.60 per annum, plus the opportunity to earn performance-related and target-based commission. Working hours/Shift patterns – 40 hours per week, Monday to Thursday: 09:30 AM - 06:30 PM, Friday: 09:30 AM - 3:30 PM.
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
As an Outbound Telephone Sales Advisor within our outbound team, you'll be speaking to customers regarding Care Plan Agreements, extended warranty, mobile phone network services, new contracts, upgrades, and sim only deals. You’ll use your excellent communication skills to talk through the offers and deals we have, whilst making sure they have all of the information available to make an informed decision.
As part of this role, you’ll be responsible for:
- Proactively contacting customers who are new and existing Currys customers.
- Helping the customer understand the different handsets, deals and network providers and Care Plan Agreement we offer.
- Making sure the customer has the best possible sales journey by giving great advice and all of the options available to them.
- Building relationships with customers to ensure we're converting a one-time customer into a customer for life.
- Working towards and aiming to exceed sales expectations.
- Putting the customer at the heart of everything you do.
You will need:
- A commitment to providing great service.
- Customer Service experience, ideally within a Contact Centre environment.
- Excellent communication skills.
- Experience of working towards targets.
- An interest in technology.
If your application looks like a great fit you’ll be invited to an assessment event with our team in Loughborough on Thursday, 1st October 2026 at 1:00 PM.
We’re one team and we celebrate all of the great things you do. One way we show our gratitude is by giving you access to a range of lifestyle benefits, including:
- Discounts at our Currys stores and on our partner networks.
- Life Assurance and Sharesave scheme.
- Access to a variety of Wellbeing initiatives including cycle to work and eyecare.
- Access to the Aviva Digital GP app, where you can access a GP 24/7.
Why join us: Join our Contact Centre team and we’ll be with you every step of the way, helping you develop the career you want with ongoing training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
Currys Career Opportunities: Outbound Sales CSA Advisor employer: Currys
Currys is an exceptional employer that fosters a dynamic and innovative work culture, particularly in the vibrant location of Waterloo. With a strong focus on employee growth, you will have the opportunity to enhance your skills in cutting-edge technologies like Databricks and Snowflake while contributing to meaningful AI initiatives. The hybrid-working model promotes flexibility, ensuring a healthy work-life balance as you collaborate with passionate teams to drive impactful data solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Currys Career Opportunities: Outbound Sales CSA Advisor
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Currys Career Opportunities: Outbound Sales CSA Advisor at Currys, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Currys. Tailor your message to explain why you’re drawn to them and how you can contribute as a Currys Career Opportunities: Outbound Sales CSA Advisor. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Currys Career Opportunities: Outbound Sales CSA Advisor
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Currys:When writing your cover letter, make sure to tailor your message specifically for Currys. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Currys
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Currys that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Currys that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Currys’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
