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- Tasks: Support AI operations, manage data, and track project progress in a dynamic team.
- Company: Join Currys, the UK's leading tech retailer with a passion for amazing technology.
- Benefits: Hybrid working, ongoing training, and opportunities for career development.
- Other info: Inclusive culture that values every voice and offers support throughout the application process.
- Why this job: Make a real impact on technology and sustainability while growing your skills.
- Qualifications: Strong organisational skills, analytical mindset, and interest in AI or technology.
The predicted salary is between 30000 - 40000 £ per year.
Role overview: AIM Operations Support Analyst
Waterloo - Hybrid Working
Full Time Permanent Grade 3
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
You will be part of the AI & Monetisation team, sitting within Technology and Transformation and reporting to the AIM Operations Lead. We build AI products, run analytics, manage customer data, and grow partnerships that create real value for Currys. We're a curious, ambitious team that moves fast and loves finding smarter ways to get things done.
You will work across all four AIM pillars — AI Products & Platforms, Analytics & AI Enablement, Customer Data & Orchestration, and Monetisation & Partnerships — keeping everyone connected and on track. You will partner with pillar leads to gather updates and support planning cycles, making sure the right people have the right information when they need it. You will also work with Finance and corporate teams to keep budgets visible and under control.
Maintain and update the consolidated AIM roadmap, making sure it accurately reflects priorities, progress, and dependencies across all four pillars. Track delivery status across workstreams, keeping records current and flagging changes, risks, or blockers to the Operations Lead quickly. Support OKR tracking by collating updates from pillar leads, keeping dashboards up to date, and highlighting where metrics are drifting. Prepare materials for AIM Leadership Team sessions — agendas, pre-reads, action logs, and follow-up tracking — so every meeting has a clear record and every action has an owner. Keep the product and platform health view for AI Products & Platforms current, drawing on inputs from Engineering and Product Management. Own the team's operational documentation — process notes, decision logs, governance records — so knowledge is captured and easy to find. Identify opportunities to improve our business processes, and design value-adding changes to our ways of working. Support budget and supplier tracking across AIM workstreams, working with corporate teams to keep spend visible and under control.
Skills & Experience Required:
- Sharp organisational skills and a natural instinct for structure — you find disorder uncomfortable and move quickly to sort it out.
- Analytical ability that's comfortable with budgets, data and trackers, presenting status clearly and honestly rather than optimistically.
- Strong attention to detail without losing sight of the bigger picture — you know when precision matters and when good enough is enough.
- Confident communication skills, written and verbal, that get information from senior stakeholders without being deflected.
- The ability to juggle multiple activities and reprioritise quickly when things change.
- Familiarity with project or programme tracking tools like Jira or Confluence — beneficial but not essential.
- An interest in AI, data, or technology that makes you genuinely curious about what the team is building.
The Essentials:
- Experience supporting delivery or operations functions in a product, technology, or digital environment.
- Hands-on experience working with budgets, data trackers, and reporting tools.
- Some exposure to agile delivery practices and procurement or budget management processes.
Why join us:
Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we'll do our best to help.
Currys Career Opportunities: AIM Operations Support Analyst employer: Currys
Contact Detail:
Currys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Currys Career Opportunities: AIM Operations Support Analyst
✨Tip Number 1
Get to know the company inside out! Research Currys, their values, and the AIM Operations Support Analyst role. This way, when you get that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your skills match the job description, especially around organisation and analytical abilities. Practise your responses so you can communicate clearly and confidently.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Currys Career Opportunities: AIM Operations Support Analyst
Some tips for your application 🫡
Show Your Organisational Skills: Make sure to highlight your sharp organisational skills in your application. We want to see how you can bring structure to chaos, so share examples of how you've sorted out disorder in previous roles.
Be Honest with Your Data: When discussing your analytical abilities, be clear and honest about your experience with budgets and data trackers. We appreciate transparency over optimism, so don’t shy away from sharing challenges you've faced.
Communicate Clearly: Your written communication should be confident and concise. We need to know you can get information from senior stakeholders without getting sidetracked, so practice articulating your thoughts clearly.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Currys
✨Know Your Stuff
Before the interview, dive deep into Currys and their AIM Operations Support Analyst role. Familiarise yourself with their AI products, analytics, and how they manage customer data. This will not only show your genuine interest but also help you answer questions more confidently.
✨Show Off Your Organisational Skills
Since this role requires sharp organisational skills, be ready to discuss examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you kept everything on track and how you dealt with any challenges that arose.
✨Communicate Clearly
Strong communication is key for this position. Practice articulating your thoughts clearly and concisely. Be prepared to explain complex ideas in simple terms, especially when discussing your experience with budgets and data tracking.
✨Ask Smart Questions
Prepare thoughtful questions about the team’s current projects or challenges they face. This shows your curiosity about the role and the company, and it gives you a chance to demonstrate your analytical mindset. Plus, it helps you gauge if this is the right fit for you!