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For Companies At a Glance
- Tasks: Lead a team to enhance B2B customer experiences and drive sales.
- Company: Currys is the UK's leading tech retailer, passionate about amazing technology and customer service.
- Benefits: Enjoy 30 days annual leave, performance bonuses, product discounts, and wellbeing initiatives.
- Why this job: Join a dynamic team, grow your skills, and make a positive impact on businesses and the planet.
- Qualifications: Management experience in retail or B2B, proven coaching skills, and a passion for team development.
- Other info: We value diversity and inclusion, ensuring every voice is heard in our workplace.
The predicted salary is between 36000 - 60000 £ per year.
Role overview:
Business Centre Manager
Colliers Wood
Currys, Colliers Wood
Permanent
Full Time
At Currys were united by one passion: to help everyone enjoy amazing technology.As the UKs best-known retailer of tech, were proud of the service our customers receive and its all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
As a Business Customer Manager, youll be accountable for our B2B proposition in-store, youll take the lead on creating an experience our business customers love. Helping to meet and exceed all of their technology wants and needs. Youre the one who will coach the team to nurture existing relationships with local business owners, as well as giving them the confidence to develop new ones. Like you, they will delight in bringing technology to life for our customers and going above and beyond during every interaction.
Role overview:
As part of this role, youll be responsible for:
Coaching colleagues to inspire our business customers to buy the best products to suit their needs, however they choose to shop with us.
Building a strong network with local businesses, developing new relationships and growing existing accounts.
Leading a highly engaged team, understanding their strengths and development opportunities, supporting personal development plans and encouraging progression.
Inspiring colleagues to put the customer first whilst driving business sales and profit objectives.
This isnt a role for someone who wants to stand still. Our business moves at pace, and its suited to someone who wants to grow with it. Youll be driven by finding innovative ways to transform how local businesses use our exciting tech products and services. Enhancing B2B performance and building for the future. Doing it because it makes you proud and because you want your store to achieve.
You will need:
To have management experience and a hands-on style.
Background in either a retail or B2B environment (or both!).
Proven coaching skills and a passion for building team confidence and capability.
A track record of identifying commercial opportunities to deliver KPIs.
To be confident working in a team, approachable and friendly to colleagues and customers.
We know our people are the secret to our success. Thats why were always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, youll find a host of benefits designed to work for you. They include:
Performance-related bonus.
Product discounts on the latest tech.
A range of wellbeing initiatives.
Why join us:
Join our Business Sales team and well be with you every step of the way, helping you make this role your own and develop the career you want. Well give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, were in a position to make a real impact on people and the planet.
Every voice has a space at our table and were committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and well do our best to help.
Business Centre Manager (Colliers Wood) employer: Currys
Contact Detail:
Currys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Centre Manager (Colliers Wood)
✨Tip Number 1
Familiarise yourself with the latest tech products and services that Currys offers. Being knowledgeable about their B2B solutions will not only help you in conversations but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with local businesses before applying. Attend local business events or join community groups to build relationships and understand their tech needs, which will give you an edge in the interview.
✨Tip Number 3
Showcase your coaching skills by preparing examples of how you've successfully developed team members in previous roles. This will highlight your ability to inspire and lead a team effectively.
✨Tip Number 4
Research Currys' values and commitment to sustainability. Being able to discuss how you can contribute to their mission of making a positive impact will resonate well with the hiring team.
We think you need these skills to ace Business Centre Manager (Colliers Wood)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Business Centre Manager position. Tailor your application to highlight how your experience aligns with these aspects.
Highlight Relevant Experience: Emphasise your management experience and any background in retail or B2B environments. Provide specific examples of how you've successfully coached teams or built relationships with business customers.
Showcase Your Skills: Demonstrate your proven coaching skills and ability to identify commercial opportunities. Use quantifiable achievements to illustrate how you have met or exceeded KPIs in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for technology and customer service. Explain why you want to work at Currys and how you can contribute to their mission of helping customers enjoy amazing technology.
How to prepare for a job interview at Currys
✨Showcase Your Coaching Skills
As a Business Centre Manager, you'll need to demonstrate your ability to coach and inspire your team. Prepare examples of how you've successfully developed team members in the past, highlighting specific outcomes and improvements.
✨Understand B2B Dynamics
Familiarise yourself with the B2B landscape, especially in retail. Be ready to discuss how you can enhance relationships with local businesses and share any previous experiences where you've successfully built or nurtured such connections.
✨Emphasise Customer-Centric Approach
The role requires a strong focus on customer satisfaction. Think of instances where you've gone above and beyond for customers, and be prepared to explain how you would instil this mindset in your team.
✨Demonstrate Your Management Style
Reflect on your management style and be ready to discuss how it aligns with the fast-paced environment at Currys. Share your strategies for motivating a team and driving performance while maintaining a positive workplace culture.