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For Companies At a Glance
- Tasks: Communicate with customers and provide essential admin support in a dynamic team.
- Company: Join Currys, the UK's leading tech retailer with a supportive culture.
- Benefits: Competitive salary, ongoing training, and opportunities for career growth.
- Why this job: Be part of a passionate team making a real impact on customers and the planet.
- Qualifications: Experience in customer service and proficiency in Excel and Word.
- Other info: Inclusive environment where every voice matters and career development is encouraged.
The predicted salary is between 26709 - 30000 £ per year.
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.
Join us as an Administrator at our Customer Service Centre and you will be responsible for communicating with customers and providing administrative support for our Customer Service Centre. You’ll do it because you love being part of a team who deliver the best customer service and get a buzz out of resolving challenges.
As part of this role, you’ll be responsible for:
- Communicating with our internal and external customers
- Assigning delivery drivers with their routes
- Completing administrative tasks including producing data for reporting
- Supporting the whole of the Currys team with queries or support where required
People skills are one thing, but you’ll go a step further here by providing customer service that puts our customers first. You won’t stop in your pursuit of the best for your team, the business, our customers and yourself.
You will need:
- Some experience or exposure to providing customer service
- Passion and enthusiasm for working in a fast-paced team
- Experience with Excel and Word
Join our team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we’ll do our best to help.
Locations
Administrator in Andover, Hampshire employer: Currys
Contact Detail:
Currys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Andover, Hampshire
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Currys on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with the role of Administrator. We want you to show off your people skills and passion for customer service!
✨Tip Number 3
Dress the part! Even if it’s a virtual interview, looking smart can help you feel confident. Plus, it shows you’re serious about landing the job at Currys.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and remind them why you’re the perfect fit for the team.
We think you need these skills to ace Administrator in Andover, Hampshire
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping others and are excited about being part of our team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially in customer service and administrative roles. We love seeing how your skills align with what we do at Currys!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Currys
✨Know the Company
Before your interview, take some time to research Currys. Understand their mission, values, and the role they play in the tech retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since the role involves communicating with customers, be prepared to share specific examples of how you've provided excellent customer service in the past. Think about challenges you've faced and how you resolved them, as this will demonstrate your problem-solving abilities.
✨Brush Up on Your Admin Skills
Familiarise yourself with Excel and Word, as these are essential tools for the Administrator role. You might be asked about your experience with these applications, so be ready to discuss how you've used them in previous roles or projects.
✨Be a Team Player
Currys values teamwork, so highlight your ability to work collaboratively. Share experiences where you've successfully worked within a team to achieve a common goal, and express your enthusiasm for contributing to a supportive work environment.