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- Tasks: As a White Goods Engineer, you'll install, diagnose faults, and repair appliances in customers' homes.
- Company: Currys is the UK's leading tech retailer, dedicated to providing exceptional customer service.
- Benefits: Enjoy 30 days annual leave, a competitive pension, product discounts, and ongoing training.
- Why this job: Join a supportive team, build rapport with customers, and develop valuable skills for your career.
- Qualifications: Experience in white goods repairs and a full UK/EU driving licence are essential; gas qualifications are a plus.
- Other info: No Sunday work, flexible shifts, and a company van provided for your convenience.
The predicted salary is between 30000 - 35000 £ per year.
As part of this role, you’ll be responsible for:
- Driving your company van and managing your own day effectively (as you’ll work mainly on your own).
- Testing, diagnosing and fixing white goods in our customers’ homes.
- Providing and implementing technical knowledge across a range of white goods appliances.
- Building up our reputation as a home services expert.
A lot of the job comes down to skill and efficiency, but building a rapport with customers is just as important. They will welcome you into their homes, and it’ll be down to you to get their products back on track and put their minds at ease.
You will need:
- Proven experience in White Goods repairs.
- Full UK/EU driving licence with no more than 6 penalty points.
- Ideally (but not essential) ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1).
- To love that feeling when you’ve delivered for a customer.
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include:
- First-class induction and ongoing learning.
- Company approved tools and van.
- Quarterly bonus.
- Product discounts across the latest tech.
Join our White Goods Engineer team and we’ll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
White Goods Engineer employer: Currys PLC
Contact Detail:
Currys PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White Goods Engineer
✨Tip Number 1
Familiarise yourself with the latest white goods technology and common issues. Being knowledgeable about the appliances you’ll be working on will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Network with current or former employees in the industry. They can provide valuable insights into the company culture at Currys and what they look for in a White Goods Engineer, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. Since building rapport with customers is crucial in this role, think of examples where you've successfully resolved issues or enhanced customer satisfaction.
✨Tip Number 4
Research the specific areas you’ll be working in, such as Cheshire, Lancashire, and Greater Manchester. Understanding the local market and customer needs can give you an edge in demonstrating your commitment to the role.
We think you need these skills to ace White Goods Engineer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a White Goods Engineer. Tailor your application to highlight relevant experience in white goods repairs and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience in white goods repairs. Mention specific appliances you have worked on and any technical knowledge that aligns with the role.
Showcase Customer Interaction Skills: Since building rapport with customers is crucial, include examples in your application where you successfully interacted with clients or resolved their issues. This will demonstrate your ability to provide excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Currys PLC
✨Showcase Your Technical Skills
As a White Goods Engineer, it's crucial to demonstrate your technical expertise. Be prepared to discuss specific repairs you've made, the tools you used, and any challenges you overcame. This will show your problem-solving abilities and hands-on experience.
✨Emphasise Customer Service
Building rapport with customers is key in this role. Share examples of how you've successfully interacted with clients in the past, focusing on your communication skills and how you ensured customer satisfaction during repairs.
✨Know the Company
Research Currys and understand their values and mission. Be ready to explain why you want to work for them specifically and how you align with their goal of providing excellent customer service and support.
✨Prepare for Practical Scenarios
Expect to be asked about real-life scenarios you might face as a White Goods Engineer. Think through common issues with white goods and how you would approach diagnosing and fixing them. This will showcase your practical knowledge and readiness for the job.
