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For Companies At a Glance
- Tasks: Diagnose and repair white goods, ensuring top-notch customer service.
- Company: Join Currys plc, the UK's leading tech retailer with a supportive team.
- Benefits: Enjoy competitive salary, product discounts, and ongoing training.
- Why this job: Make a real impact while working with cutting-edge technology.
- Qualifications: Experience in white goods repairs and a valid driving licence required.
- Other info: Be part of a diverse team committed to sustainability and customer satisfaction.
The predicted salary is between 28000 - 36000 £ per year.
Role overview
White Goods Engineer – Wednesbury, Birmingham Customer Service Centre – Permanent, Full Time.
Salary: £32,000 to £36,000 depend upon experience.
Shift Pattern: Monday – Friday with every 3 Saturday in and then Monday will be off following week.
Areas covers: West Midlands, Staffordshire, Warwickshire.
At Currys we’re united by one passion : to help everyone enjoy amazing technology. As the UK’s best‑known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.
Join us as a White Goods Engineer and you’ll work your magic to keep customers’ appliances in tip‑top condition. Whether you’re installing, diagnosing faults or making a vital repair, you’ll be on hand with the right skills, right knowledge and plenty of smiles to make sure every experience is a great one.
Responsibilities
- Driving your company van and managing your own day effectively (as you’ll work mainly on your own).
- Testing, diagnosing and fixing white goods in our customers’ homes.
- Providing and implementing technical knowledge across a range of white goods appliances.
- Building up our reputation as a home services expert.
A lot of the job comes down to skill and efficiency, but building a rapport with customers is just as important. They will welcome you into their homes, and it’ll be down to you to get their products back on track and put their minds at ease.
Qualifications
- Proven experience in White Goods repairs.
- Full UK / EU driving licence with no more than 6 penalty points.
- Ideally (but not essential) ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1).
- To love that feeling when you’ve delivered for a customer.
Benefits
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include :
- First‑class induction and on‑going learning.
- Company approved tools and van.
- A shift pattern of five over eight days.
- Quarterly bonus.
- Product discounts across the latest tech.
Why join us
Join our White Goods Engineer team and we\’ll be with you every step of the way, helping you build the career you want with on‑the‑job training and the opportunity to learn skills for life, for inside and outside work.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
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White Goods Engineer employer: Currys PLC
Contact Detail:
Currys PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White Goods Engineer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Currys. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to white goods engineering. Think about your past experiences and how they relate to the role. The more you prepare, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Show off your skills! Bring along any relevant certifications or examples of your work. If you've got a portfolio or case studies of previous repairs, share them! This is your chance to demonstrate your expertise and passion for the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the White Goods Engineer role!
We think you need these skills to ace White Goods Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the White Goods Engineer role. Highlight your relevant experience in white goods repairs and any technical qualifications you have. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for technology and customer service. Let us know why you’re excited about joining Currys and how you can contribute to our amazing team.
Show Off Your Skills: In your application, don’t forget to mention specific skills that relate to the job. Whether it's your knack for diagnosing faults or your experience with gas safety, we want to know what makes you the perfect fit for this role!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get you on the path to joining our fantastic team at Currys!
How to prepare for a job interview at Currys PLC
✨Know Your White Goods
Make sure you brush up on your knowledge of white goods appliances. Familiarise yourself with common issues and repairs, as well as the latest technologies in the field. This will not only show your expertise but also your passion for the role.
✨Showcase Your Customer Service Skills
Since this role involves direct interaction with customers, be prepared to discuss how you've successfully handled customer service situations in the past. Share specific examples that highlight your problem-solving skills and ability to communicate effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in the White Goods Engineer role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Dress the Part
Even though the role is hands-on, first impressions matter. Dress smartly for the interview to convey professionalism. It doesn’t have to be overly formal, but looking neat and tidy will help you make a positive impression.
