White Goods Engineer

White Goods Engineer

Snodland Full-Time 30000 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Diagnose and repair white goods, ensuring customer satisfaction with every visit.
  • Company: Join Currys, a leader in tech repair and recycling.
  • Benefits: Enjoy competitive salary, bonuses, product discounts, and ongoing training.
  • Why this job: Make a real impact while building a rewarding career in tech.
  • Qualifications: Experience in white goods repairs and a valid driving licence required.
  • Other info: Be part of a diverse team committed to inclusion and community.

The predicted salary is between 30000 - 35000 £ per year.

Role overview:

White Goods Engineer
Snodland
Snodland Customer Service Centre
Permanent
Full Time

Counties recruiting in: East Sussex, Kent, London & Greater London (South-east) / Surrey (East)
Salary – £30,000 – £35,000 per annum (OTE £32k – £38k) increasing to £35,000 – £40,000 per annum (OTE £35k – £41k) for Gas qualified
Shift Pattern – Average of 41 hours per week working 5 over 7 (some Saturday working on a rostered basis)
No Sundays! At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing. Join us as a White Goods Engineer and you’ll work your magic to keep customers’ appliances in tip-top condition. Whether you’re installing, diagnosing faults or making a vital repair, you’ll be on hand with the right skills, right knowledge and plenty of smiles to make sure every experience is a great one.

Role overview:

As part of this role, you’ll be responsible for:

  • Driving your company van and managing your own day effectively (as you’ll work mainly on your own).
  • Testing, diagnosing and fixing white goods in our customers’ homes.
  • Providing and implementing technical knowledge across a range of white goods appliances.
  • Building up our reputation as a home services expert.
  • A lot of the job comes down to skill and efficiency, but building a rapport with customers is just as important. They will welcome you into their homes, and it’ll be down to you to get their products back on track and put their minds at ease. You will need:

  • Proven experience in White Goods repairs.
  • Full UK/EU driving licence with no more than 6 penalty points.
  • Ideally (but not essential) ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1).
  • To love that feeling when you’ve delivered for a customer.
  • We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include:

  • First-class induction and on-going learning.
  • Company approved tools and van.
  • Quarterly bonus.
  • Product discounts across the latest tech.
  • Why join us:

    Join our White Goods Engineer team and we\’ll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email

    White Goods Engineer employer: Currys PLC

    At Currys, we pride ourselves on being an exceptional employer, offering a supportive work culture where teamwork and personal growth are at the forefront. As a White Goods Engineer in Snodland, you'll benefit from comprehensive training, competitive salary packages, and the chance to make a positive impact on customers' lives while enjoying a healthy work-life balance with no Sunday shifts. Join us to not only advance your career but also contribute to our mission of sustainability and community engagement.
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    Contact Detail:

    Currys PLC Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land White Goods Engineer

    ✨Tip Number 1

    Get to know the company! Before your interview, do a bit of research on Currys and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to help everyone enjoy amazing technology.

    ✨Tip Number 2

    Practice makes perfect! Run through common interview questions related to white goods repairs and customer service. We want you to feel confident when discussing your experience and how you can deliver for customers in their homes.

    ✨Tip Number 3

    Show off your skills! If you have any relevant certifications or training, make sure to highlight them during your interview. It’s a great way to demonstrate your technical knowledge and commitment to the role.

    ✨Tip Number 4

    Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.

    We think you need these skills to ace White Goods Engineer

    White Goods Repairs
    Technical Knowledge of Appliances
    Customer Service Skills
    Fault Diagnosis
    Installation Skills
    Problem-Solving Skills
    Communication Skills
    Time Management
    Driving Skills
    Gas Safety Qualifications (ACS or equivalent)
    Building Rapport with Customers
    Adaptability
    Attention to Detail

    Some tips for your application 🫡

    Show Off Your Skills: When you're writing your application, make sure to highlight your experience with white goods repairs. We want to see how your skills can help us keep our customers' appliances in top shape!

    Be Customer-Focused: Remember, this role is all about delivering great service. Use your application to demonstrate your customer-focused approach and how you’ve built rapport with clients in the past.

    Tailor Your Application: Don’t just send a generic application! Tailor it to the White Goods Engineer role by mentioning specific responsibilities from the job description that excite you. We love seeing genuine interest!

    Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our amazing team!

    How to prepare for a job interview at Currys PLC

    ✨Know Your White Goods

    Brush up on your knowledge of white goods appliances before the interview. Be ready to discuss common issues, repairs, and your experience with different brands. This will show that you’re not just a technician but someone who understands the products inside out.

    ✨Show Off Your Customer Service Skills

    Since this role involves working directly in customers' homes, highlight your customer service experience. Share specific examples of how you've built rapport with clients and resolved their issues effectively. This will demonstrate your ability to deliver a great customer experience.

    ✨Be Ready for Practical Questions

    Expect technical questions or scenarios during the interview. Prepare to explain how you would diagnose and fix common faults. Practising these scenarios can help you articulate your thought process clearly and confidently.

    ✨Demonstrate Your Time Management Skills

    As you'll be managing your own schedule, be prepared to discuss how you prioritise tasks and manage your time effectively. Share examples of how you've successfully balanced multiple jobs or responsibilities in the past.

    White Goods Engineer
    Currys PLC
    Location: Snodland
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    • White Goods Engineer

      Snodland
      Full-Time
      30000 - 35000 £ / year (est.)
    • C

      Currys PLC

      5000+
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