At a Glance
- Tasks: Deliver and install smart tech while providing top-notch customer service.
- Company: Join Currys, the UK's leading tech retailer with a supportive team culture.
- Benefits: Enjoy competitive salary, product discounts, and ongoing training opportunities.
- Why this job: Make customers smile while building a rewarding career in tech installation.
- Qualifications: Full UK driving licence and a passion for great customer service.
- Other info: Flexible work arrangements and a commitment to diversity and inclusion.
The predicted salary is between 22000 - 30000 £ per year.
Role overview
Currys, Truro
Fixed Term Contract
Full Time
Salary: 28,078.44
Shift Pattern: 5 over 7 days, 41 working contracted hours per week
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.
Looking for a driving role that’s more than just drop and go? We’ve got the perfect opportunity for you at Currys. We’re not just about delivering tech, we’re about delivering joy. As a Trainee Installation Technician, known internally as a Trainee Electric Installer, you’ll be trained to safely deliver, install and demonstrate a range of smart tech from washing machines and fridge-freezers to TVs and cookers. You’ll be out on the road, meeting our customers face-to-face and making their day with every visit.
Training & Support
- Deliver and install a range of electrical products in customers’ homes.
- Provide clear, friendly demonstrations and outstanding service.
- Handle products with care and follow health and safety procedures.
- Keep in regular contact with your Customer Service Centre and adapt to changes throughout the day.
- Use handheld tech to record visits and customer signatures.
- Drive responsibly and be a visible ambassador for Currys.
- Support operational needs, including collections and deliveries from our stores.
Yes, you’ll need to love driving and being on the road, but you’ll also need to love helping customers. Our training will cover both state-of-the-art-tech and people skills; it’s all about equipping you to leave a smile on customers’ faces. You’ll be joining a team that combines technical know-how with brilliant customer service. We’ll give you all the training you need to succeed. Whether you’re working solo or alongside a colleague, you’ll be learning skills for life and building a career you can be proud of.
Qualifications
- A full UK or EU category B driving licence with no more than six penalty points.
- A passion for delivering great customer service.
- A practical mindset and a willingness to learn technical skills.
- Confidence using tools and equipment safely.
- The ability to meet the physical demands of the role, including lifting and moving products.
- Previous experience in electrical or technical work is helpful but not essential.
Benefits
- First-class induction and on-going learning.
- Quarterly bonus.
- Product discounts on the latest tech.
- A shift pattern of five over eight days.
- Opportunity to upskill to a licensed 7.5 Tonne Delivery & Install Driver.
Why join us
Join our Delivery and Install Team and we’ll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work. And where possible, we’ll offer you the flexibility to help fit your work around your other commitments, all with the support of your manager. Not only can you shape your own future, but you can take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
Trainee Installation Technician in Truro employer: Currys PLC
Contact Detail:
Currys PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Installation Technician in Truro
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Currys. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and technical skills. Practising your answers out loud can help you feel more confident and articulate during the actual interview.
✨Tip Number 3
Show off your personality! Currys is all about delivering joy, so don’t be afraid to let your friendly side shine through. Share stories that highlight your passion for helping customers and how you’ve made a difference in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Currys team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Trainee Installation Technician in Truro
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let us see your enthusiasm for technology shine through! Mention any gadgets you love or experiences you've had with tech that made a difference in your life. We want to know why you’re excited about this role!
Highlight Customer Service Skills: Since this role is all about helping customers, make sure to showcase any previous experience you have in customer service. Share specific examples of how you’ve gone the extra mile to make someone’s day better – we love hearing those stories!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see your skills and experiences at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Currys PLC
✨Know Your Tech
Familiarise yourself with the types of products you'll be installing, like washing machines and TVs. Being able to discuss these items confidently will show your passion for technology and help you connect with the interviewers.
✨Show Off Your People Skills
Since this role involves a lot of customer interaction, think of examples where you've provided great service or resolved issues. Highlighting your ability to communicate clearly and positively will make you stand out.
✨Demonstrate Your Practical Mindset
Prepare to talk about any hands-on experience you have, even if it's not directly related to electrical work. Discussing your willingness to learn and adapt will show that you're ready to tackle the technical aspects of the job.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like a customer being unhappy with an installation. Practising your responses to these scenarios can help you convey your problem-solving skills and customer focus effectively.