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- Tasks: Test, diagnose, and fix white goods in customers' homes while providing excellent service.
- Company: Join Currys, the UK's leading tech recycler and repairer.
- Benefits: Enjoy 30 days annual leave, performance bonuses, and product discounts.
- Why this job: Build a rewarding career with on-the-job training and make a positive impact.
- Qualifications: Experience with electric products and a passion for customer service required.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 28000 £ per year.
Currys is recruiting for Trainee White Goods Engineers to join the White Goods Repair Team. This is a permanent, full-time role based in Snodland, with the Currys Customer Service Centre. Salary £28000-£34000 per annum depending on experience plus quarterly bonus. Shift pattern: 41 hours per week, 5 days over 7 (some Saturday work on a rostered basis). No Sundays.
Counties/areas recruiting in: West Sussex, Surrey.
What you'll do
- Testing, diagnosing, and fixing white goods in our customers’ homes
- Providing and implementing technical knowledge across a range of white goods appliances
- Driving a company van and managing your own day effectively
- Building our reputation as a home services expert
Whether it’s in our customers’ homes or on the end of the phone, you’ll demonstrate excellent customer service skills and experience of engaging positively with customers. You will need:
- Repair or installation experience which includes having worked with electric or electro-mechanical products (e.g., field services engineering, trainee plumbing or electrical services, domestic or consumer electrical installation experience or training)
- Electrical knowledge: demonstrable basic competence both in theory and practice
- A passion for delivering great customer service
- Ability to handle heavy White Goods (washing machines, dishwashers etc)
- A full valid UK driving licence with no more than 6 penalty points
Benefits
- 30 days of annual leave (including bank holiday entitlement) and other benefits
- First-class induction and on-going learning
- Performance related bonus paid quarterly
- Product discounts across the latest tech
- A range of wellbeing initiatives
Why join us
Join our White Goods Engineer team and we'll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce.
If you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
Trainee White Goods Engineer employer: Currys PLC
Contact Detail:
Currys PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee White Goods Engineer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Currys and their White Goods Repair Team. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to customer service and technical skills. We can’t stress enough how important it is to showcase your passion for delivering great customer service.
✨Tip Number 3
Show off your hands-on experience! Be ready to discuss any relevant repair or installation experience you have. Whether it’s fixing appliances or working with electrical products, make sure to highlight your skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested in the role and helps keep you on their radar.
We think you need these skills to ace Trainee White Goods Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Trainee White Goods Engineer role. Highlight any relevant experience with electric or electro-mechanical products, and don’t forget to showcase your customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a great fit for our team at Currys.
Show Off Your Skills: In your application, be sure to mention any hands-on experience you have with white goods or similar appliances. We love seeing candidates who can demonstrate their technical knowledge and problem-solving abilities!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status directly!
How to prepare for a job interview at Currys PLC
✨Know Your White Goods
Familiarise yourself with common white goods appliances like washing machines and dishwashers. Brush up on their basic functions and common issues. This will help you demonstrate your technical knowledge during the interview.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went the extra mile for a customer. This is crucial as the role involves engaging positively with customers.
✨Demonstrate Your Problem-Solving Ability
Be ready to discuss how you approach diagnosing and fixing problems. You might be asked situational questions, so think of specific instances where you successfully solved a technical issue, especially with electric or electro-mechanical products.
✨Get Your Driving Licence Ready
Since driving a company van is part of the job, ensure your driving licence is valid and that you meet the requirements. Mention your driving experience during the interview to show you're prepared for the role's practical aspects.
