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- Tasks: Drive SIM-Only customer retention through data analysis and reporting.
- Company: Join iD Mobile, a dynamic start-up backed by Currys PLC, a leading retailer.
- Benefits: Enjoy 25 days annual leave, hybrid working, and fantastic tech discounts.
- Why this job: Shape your career while making a real impact on people and the planet.
- Qualifications: Strong Excel skills and a degree in Maths, Science, Engineering, or Economics preferred.
- Other info: Be part of a diverse team that values innovation and creativity.
The predicted salary is between 28800 - 43200 £ per year.
Currys London Campus at Waterloo
Permanent
Full Time
Grade 3
We’re iD Mobile, one of the UK’s leading mobile virtual network operators. We launched in May 2015 and have over 2.2 million Pay Monthly customers. We’re pretty sure our success has a lot to do with our wide range of feature-packed plans. We offer everything from super-value Pay-as-you-go and SIM-only deals, right up to the latest smartphones from the big-name manufacturers. We’re delighted about our success so far and have very ambitious plans for the future.
iD Mobile is an exciting place to work. We’re a relatively young and dynamic start-up, and we value innovation, imagination, and creativity. If you’ve got a great idea, we’ll help you run with it. We’re passionate about finding new ways to address our customers’ needs. We’re a little different to other start-ups, though, because we’re part of Currys PLC, Europe\’s leading electrical and mobile retailer. So, while iD Mobile has only been going for a few years, we’re part of a much bigger family.
As a Trading Analyst within the Retentions Trading team, you would be responsible for driving SIM-Only customer Retention across multiple channels including Carphone Warehouse, Curry’s and idmobile.co.uk. This role sits at the heart of the ID trading team and is key in us keeping existing ID customers as long as possible. The successful candidate will be confident handling large volumes of data, drawing out trends and using commercial insight to influence the trading strategy.
Key Responsibilities:
- Support the Retention Trading Manager with the on-going management of the SIM Only and second-line tariff portfolio, promotional planning, analysis of performance and price briefing.
- Produce daily and weekly sales/churn reporting to understand key drivers of performance across categories and channels.
- Support Retention and In-life teams through creation and maintenance of KPI dashboards
- Drive insight and reporting improvements/efficiency by working with BI to automate reporting suite.
- Support in driving the Carphone Warehouse and Curry’s channel, identifying opportunities to drive performance.
- Work closely with the iD web and marketing teams to understand key drivers and maximise opportunities.
- Collaborate with cross-functional teams to help deliver SIM Only and second-line performance including Go To Market, Marketing and Operations
- Ensure price book accuracy and challenge Commercial team on profitability assumptions.
- Manage the iD Mobile.co.uk SIMO Retentions merchandising platform
- Gather insight and identify trends in the data. Feed opportunities into the proposition team and recommend changes to merchandising
- Improve the quality of data sets & forecasts to ensure the best retention decisions
- Develop strong relationships with key stakeholders
Required Skills & Experience:
- Strong Microsoft Excel skills
- Experience of using data tools (e.g. Power BI, SQL, SAS or similar)
- Using data & insight to identify opportunities
- Commercial awareness
- Strong communication skills and the ability to work across functions
- Ability to work in a fast paced and changing environment
- Strong attention to detail as well as a creative thinker
- Degree in Mathematics, Science, Engineering, Economics strongly preferred
We know our people are the secret to our success. That\’s why we\’re always looking for ways to reward great work. You\’ll find a host of benefits designed to work for you, including:
- 25 days of annual leave (plus bank holiday entitlement) and a competitive pension scheme
- Life Assurance
- Fantastic Colleague Discounts on Tech with Currys and iD Mobile
- Access to Champion Health
- Hybrid Working (with an expectation to meet in person 2-4 times per month)
Why join us:
Join our team and we\’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we\’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we\’ll do our best to help.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Management
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Industries
Retail
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Trading & Commercial Analyst employer: Currys PLC
Contact Detail:
Currys PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trading & Commercial Analyst
✨Tip Number 1
Familiarise yourself with the mobile industry, especially the SIM-only market. Understanding current trends and customer preferences will help you speak confidently about how you can contribute to iD Mobile's retention strategies.
✨Tip Number 2
Brush up on your data analysis skills, particularly in tools like Power BI or SQL. Being able to demonstrate your ability to extract insights from data will be crucial in showcasing your fit for the Trading Analyst role.
✨Tip Number 3
Network with professionals in the telecommunications sector. Engaging with current employees or industry experts can provide valuable insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 4
Prepare to discuss your experience with cross-functional collaboration. Highlighting examples of how you've worked with different teams to achieve common goals will resonate well with the collaborative nature of the role at iD Mobile.
We think you need these skills to ace Trading & Commercial Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Trading & Commercial Analyst role. Emphasise your strong Microsoft Excel skills, experience with data tools, and any commercial awareness you possess.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for data analysis and your understanding of the telecommunications industry. Mention specific examples of how you've used data to drive insights or improve performance in previous roles.
Highlight Relevant Skills: In your application, clearly outline your experience with data tools like Power BI, SQL, or SAS. Discuss how these skills have helped you identify opportunities and make informed decisions in a fast-paced environment.
Showcase Your Communication Skills: Since the role requires collaboration across functions, provide examples of how you've effectively communicated insights or worked with cross-functional teams in the past. This will demonstrate your ability to thrive in a dynamic setting.
How to prepare for a job interview at Currys PLC
✨Showcase Your Data Skills
As a Trading & Commercial Analyst, you'll be handling large volumes of data. Be prepared to discuss your experience with data tools like Power BI, SQL, or Excel. Bring examples of how you've used data to drive insights and influence decisions in previous roles.
✨Understand the Company Culture
iD Mobile values innovation and creativity. Research their recent projects or initiatives and think about how your ideas could align with their goals. Showing that you understand their culture will help you stand out as a candidate who fits well within the team.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to work under pressure. Prepare scenarios where you've successfully identified opportunities or improved processes using your analytical skills. This will demonstrate your capability to thrive in a fast-paced environment.
✨Highlight Your Communication Skills
Strong communication is key for this role, especially when collaborating with cross-functional teams. Be ready to discuss how you've effectively communicated complex data insights to non-technical stakeholders in the past. This will show your ability to bridge gaps between teams.