At a Glance
- Tasks: Diagnose and repair white goods in customers' homes while managing your own schedule.
- Company: Join Currys, the UK's leading tech retailer with a supportive team culture.
- Benefits: Enjoy competitive salary, bonuses, 30 days leave, and discounts on the latest tech.
- Other info: Receive ongoing training and be part of a diverse, inclusive workplace.
- Why this job: Make a real impact on customers' lives while developing valuable skills for your future.
- Qualifications: Experience in white goods repairs and a full UK driving licence required.
The predicted salary is between 33000 - 38000 £ per year.
Salary: 33,000 - 38,000 per annum (OTE 35 - 40) increasing to 36,000 - 40,000 per annum (OTE 38 - 42) for Gas qualified.
Shift Pattern: 5 over 7 days (41 working hours per week).
Areas covered: Beds / Herts.
At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. You'll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.
Join us as a White Goods Engineer and you'll work your magic to keep customers' appliances in tip-top condition. Whether you're installing, diagnosing faults or making a vital repair, you'll be on hand with the right skills, right knowledge and plenty of smiles to make sure every experience is a great one.
Role overview:
- Driving your company van and managing your own day effectively (as you'll work mainly on your own).
- Testing, diagnosing and fixing white goods in our customers' homes.
- Providing and implementing technical knowledge across a range of white goods appliances.
- Building up our reputation as a home services expert.
A lot of the job comes down to skill and efficiency, but building a rapport with customers is just as important. They will welcome you into their homes, and it'll be down to you to get their products back on track and put their minds at ease.
You will need:
- Proven experience in White Goods repairs.
- Full UK/EU driving licence with no more than 6 penalty points.
- Ideally (but not essential) ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1).
- To love that feeling when you've delivered for a customer.
We know our people are the secret to our success. That's why we're always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you'll find a host of benefits designed to work for you. They include:
- First-class induction and on-going learning.
- Company approved tools and van.
- A shift pattern of five over eight days.
- Quarterly bonus.
- Product discounts across the latest tech.
Why join us:
Join our White Goods Engineer team and we'll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.
White Goods Engineer – Van, Training & Bonus in Stevenage employer: Currys PLC
At Currys, we pride ourselves on being a supportive and inclusive employer, where our team of 25,000 dedicated colleagues work together to deliver exceptional service in the tech retail sector. As a White Goods Engineer, you'll benefit from comprehensive training, a competitive salary with bonuses, and a strong focus on personal growth, all while enjoying a positive work culture that values every individual's contribution. Join us in making a meaningful impact on customers' lives and the environment, as we lead the way in recycling and repairing technology across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land White Goods Engineer – Van, Training & Bonus in Stevenage
✨Tip Number 1
Get to know the company culture! Before your interview, check out Currys' social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to white goods repairs and customer service. We want you to feel confident when discussing your skills and experiences, so don’t hesitate to rehearse with a friend or in front of the mirror.
✨Tip Number 3
Show off your personality! While technical skills are crucial, don’t forget to let your friendly side shine through. Building rapport with customers is key, so share a story or two that highlights your customer service skills and how you’ve made a difference in someone’s day.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Don’t miss out on this opportunity to kickstart your career with us at Currys!
We think you need these skills to ace White Goods Engineer – Van, Training & Bonus in Stevenage
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the White Goods Engineer role. Highlight your relevant experience in white goods repairs and any technical qualifications you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Be genuine and let your personality come through – we love that!
Show Off Your Customer Skills:Since building rapport with customers is key, make sure to mention any experience you have in customer service. Share examples of how you've gone above and beyond to help customers in the past – it’ll make you stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other amazing opportunities we have!
How to prepare for a job interview at Currys PLC
✨Know Your White Goods
Brush up on your knowledge of white goods appliances before the interview. Be ready to discuss common issues, repairs, and your experience with different brands. This will show that you're not just a technician but someone who genuinely understands the products you'll be working with.
✨Demonstrate Customer Service Skills
Since building rapport with customers is key, think of examples from your past experiences where you’ve gone above and beyond for a customer. Share stories that highlight your communication skills and how you handle challenging situations with a smile.
✨Showcase Your Problem-Solving Abilities
Prepare to discuss specific instances where you've diagnosed and fixed faults in appliances. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your skills led to successful outcomes.
✨Be Ready for Practical Questions
Expect technical questions or scenarios during the interview. They might ask how you would approach a particular repair or fault diagnosis. Think through your process and be prepared to explain your reasoning clearly and confidently.
