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- Tasks: Lead B2B experiences and coach a dynamic team to inspire local businesses.
- Company: Join Currys, the UK's leading tech retailer with a passion for amazing technology.
- Benefits: Enjoy 30 days annual leave, competitive pension, bonuses, and product discounts.
- Why this job: Make a real impact on local businesses while growing your career in a fast-paced environment.
- Qualifications: Management experience in retail or B2B, with strong coaching and team-building skills.
- Other info: Be part of a caring team that celebrates growth and innovation.
The predicted salary is between 36000 - 60000 £ per year.
As a Business Customer Manager, you’ll be accountable for our B2B proposition in‑store and take the lead on creating an experience our business customers love. You’ll help them meet and exceed all of their technology wants and needs, coach the team to nurture existing relationships with local business owners, and give them the confidence to develop new ones. Like you, they will delight in bringing technology to life for our customers and going above and beyond during every interaction.
Responsibilities
- Coaching colleagues to inspire our business customers to buy the best products to suit their needs, however they choose to shop with us.
- Building a strong network with local businesses, developing new relationships and growing existing accounts.
- Leading a highly engaged team, understanding their strengths and development opportunities, supporting personal development plans and encouraging progression.
- Inspiring colleagues to put the customer first whilst driving business sales and profit objectives.
This isn’t a role for someone who wants to stand still. Our business moves at pace, and it’s suited to someone who wants to grow with it. You’ll be driven by finding innovative ways to transform how local businesses use our exciting tech products and services, enhancing B2B performance and building for the future. Doing it because it makes you proud and because you want your store to achieve.
Qualifications
- To have management experience and a hands‑on style.
- Background in either a retail or B2B environment (or both!).
- Proven coaching skills and a passion for building team confidence and capability.
- A track record of identifying commercial opportunities to deliver KPIs.
- Confident working in a team, approachable and friendly to colleagues and customers.
Benefits
- 30 days of annual leave (including bank holiday entitlement).
- A competitive pension scheme.
- Performance‑related bonus.
- Product discounts on the latest tech.
- A range of wellbeing initiatives.
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best‑known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Join our Business Sales team and we’ll be with you every step of the way, helping you make this role your own and develop the career you want. We’ll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Business Customer Manager in Stevenage employer: Currys PLC
Contact Detail:
Currys PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Customer Manager in Stevenage
✨Tip Number 1
Network like a pro! Get out there and connect with local businesses. Attend events, join online forums, or even pop into shops to chat. Building relationships is key to landing that Business Customer Manager role.
✨Tip Number 2
Show off your coaching skills! When you get the chance to meet potential employers, share examples of how you've inspired teams in the past. They want to see that you can lead and motivate others to achieve great results.
✨Tip Number 3
Be ready to discuss innovative ideas! Think about how you can transform B2B experiences with tech. Employers love candidates who can think outside the box and bring fresh perspectives to the table.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to grow with us, so don’t hesitate to showcase your enthusiasm!
We think you need these skills to ace Business Customer Manager in Stevenage
Some tips for your application 🫡
Show Your Passion for Tech: When writing your application, let your enthusiasm for technology shine through! We want to see how you can bring our products to life for business customers and inspire them to make the best choices.
Highlight Your Coaching Skills: Make sure to mention any experience you have in coaching or mentoring others. We’re looking for someone who can lead a team and help colleagues grow, so share examples of how you've done this in the past!
Demonstrate Your B2B Experience: If you’ve got a background in B2B or retail, flaunt it! Talk about how you’ve built relationships with local businesses and how you’ve driven sales in previous roles. This will show us you’re the right fit for the Business Customer Manager role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Currys PLC
✨Know Your B2B Stuff
Make sure you brush up on your knowledge of B2B sales and customer management. Understand the specific needs of business customers and be ready to discuss how you can enhance their experience with technology. This will show that you're not just familiar with the role, but genuinely passionate about it.
✨Showcase Your Coaching Skills
Since coaching is a big part of this role, prepare examples of how you've successfully coached or developed team members in the past. Think about specific situations where your guidance led to improved performance or customer satisfaction, and be ready to share these stories.
✨Build Relationships
Demonstrate your ability to build and maintain relationships with local businesses. Have a few examples ready of how you've done this in previous roles, and think about how you would approach new business opportunities. This will highlight your proactive nature and commitment to growing the business.
✨Emphasise Team Engagement
Talk about your experience in leading teams and how you inspire them to put customers first. Be prepared to discuss strategies you've used to keep your team motivated and engaged, as well as how you’ve supported their personal development. This shows that you’re not just a manager, but a leader who cares about their team's growth.
