Service Delivery Manager – Hybrid MVNO & SLA Excellence

Service Delivery Manager – Hybrid MVNO & SLA Excellence

Full-Time No working from home possible
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iD Mobile, part of Currys plc, invites applicants for a Service Delivery Manager role based in London with hybrid working. You will oversee service delivery across supplier partnerships in a fast-paced MVNO environment, ensuring reliability, performance and incident resolution to deliver an outstanding customer experience.

You will lead reporting, manage risks and drive ITIL-based improvements across platforms, collaborating with Currys Group IT and external partners to maintain service health

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Service Delivery Manager – Hybrid MVNO & SLA Excellence employer: Currys plc

Currys plc is an excellent employer, offering a supportive work culture that values flexibility and employee development. As a Sales Colleague in Northwich, you'll enjoy competitive pay, comprehensive training, and the opportunity to grow within a dynamic retail environment, all while making a meaningful impact on customer experiences.

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Contact Details:

Currys plc Recruitment Team