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For Companies At a Glance
- Tasks: Engage customers, match them with tech products, and support store operations.
- Company: Currys is the UK's leading tech retailer, passionate about helping everyone enjoy amazing technology.
- Benefits: Enjoy flexible hours, competitive pay, product discounts, and a monthly performance bonus.
- Why this job: Join a supportive team, gain valuable skills, and make a positive impact on people and the planet.
- Qualifications: Be friendly, eager to learn about tech, and a strong team player.
- Other info: Flexible working hours, ongoing training, and a commitment to diversity and inclusion.
Overview
Role overview: Sales Colleague
Durham
Currys, Durham
Permanent
Part Time
8-15 hours per week, with flexibility to work additional hours. £12.21* per hour plus an average bonus per hour of 89p (*rising to £12.51 on successful completion of probation period)
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of caring and committed colleagues. Join us and you’ll work in a great team where you can be yourself and bring your personality. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
As a Retail Sales Colleague you don\’t need an in-depth knowledge of tech before you join the team as all our new colleagues attend a two to three day induction either virtually or at our fantastic academy in Fort Dunlop, Birmingham. Here, you’ll gain valuable skills and knowledge to help you sell, serve and support our customers and make amazing happen. From supplier training and demos ahead of launches to testing the latest products, we\’ll give you the confidence you need to ensure your recommendations are top notch.
Our Sales Colleagues work flexibly across our opening hours which typically includes Saturdays and Sundays. Our stores are open 7 days a week generally between 9am and 8pm but will vary locally.
Responsibilities
- Asking the right questions to match customers with products.
- Making every customer interaction memorable.
- Offering support services like delivery and installation, recycling and ways to pay.
- Contributing towards the overall sales performance of the store.
- Working across different departments and product ranges.
- Supporting with the running of the store by completing operational tasks.
Our Sales Colleagues all possess the same passion for doing great work. And once you see the pleasure customers get from discovering how amazing technology can help them, you won’t want to do anything else.
Requirements
- Approachable and friendly.
- Keen to learn about the latest technology.
- Comfortable achieving personal sales, service and customer experience targets.
- A strong team player, confident working across all parts of the store and winning as a team.
Benefits
- Monthly performance-related bonus.
- Product discounts on the latest tech.
- A range of wellbeing initiatives.
Why join us: Join our Retail team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. And where possible, we’ll offer you the flexibility to help fit your work around your other commitments, all with the support of your manager.
Not only can you shape your own future, but you can take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
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Sales Colleague employer: Currys PLC
Contact Detail:
Currys PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Colleague
✨Tip Number 1
Familiarise yourself with the latest technology trends and products. Being knowledgeable about what’s currently popular can help you engage customers effectively and demonstrate your passion for tech.
✨Tip Number 2
Practice your customer service skills by role-playing different sales scenarios with friends or family. This will help you feel more confident in asking the right questions and making customer interactions memorable.
✨Tip Number 3
Visit a Currys store before your interview to observe how Sales Colleagues interact with customers. Take note of their approach and think about how you can incorporate similar techniques into your own style.
✨Tip Number 4
Be prepared to discuss your teamwork experiences during the interview. Think of examples where you successfully collaborated with others, as this role requires strong team players who can work across different departments.
We think you need these skills to ace Sales Colleague
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of a Sales Colleague. Tailor your application to highlight how your skills and experiences align with what Currys is looking for.
Craft a Personalised CV: Make sure your CV reflects your personality and approachability, as these are key traits for this role. Include any relevant experience in retail or customer service, and emphasise your ability to work as part of a team.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for technology and your desire to help customers. Mention specific examples of how you've provided excellent customer service in the past, and how you can contribute to the team at Currys.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Currys PLC
✨Show Your Passion for Technology
As a Sales Colleague, it's essential to demonstrate your enthusiasm for technology. Be prepared to discuss your favourite gadgets or recent tech trends, as this will show your genuine interest and help you connect with the interviewers.
✨Prepare for Customer Interaction Scenarios
Think about how you would handle various customer situations. Practice answering questions like how you would assist a customer in choosing the right product or resolving a complaint. This will showcase your problem-solving skills and customer service mindset.
✨Emphasise Teamwork
Highlight your ability to work well in a team. Share examples from previous experiences where you collaborated with others to achieve a common goal. This aligns with Currys' focus on teamwork and creating a supportive environment.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the role or the company culture. This shows your interest in the position and helps you determine if it's the right fit for you.
