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For Companies At a Glance
- Tasks: Engage customers, match them with tech products, and support store operations.
- Company: Currys is the UK's leading tech retailer, passionate about amazing technology and customer service.
- Benefits: Enjoy flexible hours, competitive pay, product discounts, and a monthly performance bonus.
- Why this job: Join a supportive team, develop your skills, and make a positive impact on people and the planet.
- Qualifications: Be friendly, eager to learn, and a strong team player; no tech knowledge needed!
- Other info: Flexible working hours available, with ongoing training and career development opportunities.
Overview
Role overview: Sales Colleague
Merthyr Tydfil
Currys, Merthyr Tydfil
Permanent
Full Time and Part Time
8-39 hours per week, with flexibility to work additional hours. £12.21* per hour plus an average bonus per hour of 89p (*rising to £12.51 on successful completion of probation period)
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of caring and committed colleagues. Join us and you’ll work in a great team where you can be yourself and bring your personality. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
As a Retail Sales Colleague you don’t need an in-depth knowledge of tech before you join the team as all our new colleagues attend a two to three day induction either virtually or at our fantastic academy in Fort Dunlop, Birmingham. Here, you’ll gain valuable skills and knowledge to help you sell, serve and support our customers and make amazing happen. From supplier training and demos ahead of launches to testing the latest products, we\\\’ll give you the confidence you need to ensure your recommendations are top notch.
Our Sales Colleagues work flexibly across our opening hours which typically includes Saturdays and Sundays. Our stores are open 7 days a week generally between 9am and 8pm but will vary locally.
Responsibilities
- Asking the right questions to match customers with products.
- Making every customer interaction memorable.
- Offering support services like delivery and installation, recycling and ways to pay.
- Contributing towards the overall sales performance of the store.
- Working across different departments and product ranges.
- Supporting with the running of the store by completing operational tasks.
Our Sales Colleagues all possess the same passion for doing great work. And once you see the pleasure customers get from discovering how amazing technology can help them, you won’t want to do anything else.
Requirements
- Approachable and friendly.
- Keen to learn about the latest technology.
- Comfortable achieving personal sales, service and customer experience targets.
- A strong team player, confident working across all parts of the store and winning as a team.
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme (for permanent colleagues), you’ll find a host of benefits designed to work for you. They include:
- Monthly performance-related bonus.
- Product discounts on the latest tech.
- A range of wellbeing initiatives.
Why join us
Join our Retail team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. And where possible, we’ll offer you the flexibility to help fit your work around your other commitments, all with the support of your manager. Not only can you shape your own future, but you can take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
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Sales Colleague employer: Currys PLC
Contact Detail:
Currys PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Colleague
✨Tip Number 1
Familiarise yourself with the latest technology trends and products. Being knowledgeable about what’s currently popular can help you engage customers effectively and demonstrate your passion for tech.
✨Tip Number 2
Practice your customer service skills by role-playing different sales scenarios with friends or family. This will help you feel more confident in making every customer interaction memorable.
✨Tip Number 3
Show your enthusiasm for teamwork during any interviews or discussions. Highlight experiences where you've successfully collaborated with others, as being a strong team player is crucial for this role.
✨Tip Number 4
Be prepared to discuss how you would handle specific customer situations. Think of examples where you’ve gone above and beyond to assist someone, as this demonstrates your commitment to excellent service.
We think you need these skills to ace Sales Colleague
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Colleague role. Emphasise your customer service skills, teamwork, and any previous sales experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer service. Mention why you want to work at Currys and how you can contribute to their team.
Showcase Your Personality: Since Currys values personality and approachability, let your unique character shine through in your application. Use a friendly tone and share personal anecdotes that demonstrate your enthusiasm for helping customers.
Prepare for Potential Questions: Think about common interview questions related to sales and customer service. Prepare answers that reflect your experiences and how they relate to the responsibilities of a Sales Colleague.
How to prepare for a job interview at Currys PLC
✨Show Your Passion for Technology
As a Sales Colleague, it's essential to demonstrate your enthusiasm for technology. Be prepared to discuss your favourite gadgets or recent tech trends, as this will show your genuine interest in the products you'll be selling.
✨Prepare for Customer Interaction Scenarios
Think about how you would handle various customer scenarios. Practice asking open-ended questions and providing solutions that match their needs. This will help you stand out as someone who can make every customer interaction memorable.
✨Highlight Your Teamwork Skills
Currys values strong team players, so be ready to share examples of how you've successfully worked in a team environment. Discuss any experiences where collaboration led to achieving a common goal, especially in a retail or sales context.
✨Demonstrate Flexibility and Adaptability
Since the role requires flexibility in working hours, express your willingness to adapt to different schedules. Share any past experiences where you successfully managed changing priorities or worked in a dynamic environment.
