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For Companies At a Glance
- Tasks: Engage customers, match them with tech products, and support store operations.
- Company: Currys is the UK's leading tech retailer, passionate about amazing technology and customer service.
- Benefits: Enjoy flexible hours, competitive pay, product discounts, and a monthly performance bonus.
- Why this job: Join a supportive team, develop your skills, and make a positive impact on people and the planet.
- Qualifications: No tech experience needed; just be friendly, eager to learn, and a team player.
- Other info: Flexible working hours available, with ongoing training and career development opportunities.
As a Retail Sales Colleague you don\’t need an in-depth knowledge of tech before you join the team as all our new colleagues attend a two to three day induction either virtually or at our fantastic academy in Fort Dunlop, Birmingham. Here, you\’ll gain valuable skills and knowledge to help you sell, serve and support our customers and make amazing happen. From supplier training and demos ahead of launches to testing the latest products, we\’ll give you the confidence you need to ensure your recommendations are top notch. Our Sales Colleagues work flexibly across our opening hours which typically includes Saturdays and Sundays. Our stores are open 7 days a week generally between 9am and 8pm but will vary locally.
Responsibilities
- Asking the right questions to match customers with products.
- Making every customer interaction memorable.
- Offering support services like delivery and installation, recycling and ways to pay.
- Contributing towards the overall sales performance of the store.
- Working across different departments and product ranges.
- Supporting with the running of the store by completing operational tasks.
Qualifications
- Approachable and friendly.
- Keen to learn about the latest technology.
- Comfortable achieving personal sales, service and customer experience targets.
- A strong team player, confident working across all parts of the store and winning as a team.
Our Sales Colleagues all possess the same passion for doing great work. And once you see the pleasure customers get from discovering how amazing technology can help them, you won\’t want to do anything else.
At Currys we\’re united by one passion: to help everyone enjoy amazing technology. As the UK\’s best-known retailer of tech, we\’re proud of the service our customers receive – and it\’s all down to our team of caring and committed colleagues. Join us and you\’ll work in a great team where you can be yourself and bring your personality. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
We know our people are the secret to our success. That\’s why we\’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme (for permanent colleagues), you\’ll find a host of benefits designed to work for you. They include:
Benefits
- Monthly performance-related bonus.
- Product discounts on the latest tech.
- A range of wellbeing initiatives.
Join our Retail team and we\’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. And where possible, we\’ll offer you the flexibility to help fit your work around your other commitments, all with the support of your manager. Not only can you shape your own future, but you can take charge of ours too. As the biggest recycler and repairer of tech in the UK, we\’re in a position to make a real impact on people and the planet.
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Sales Colleague employer: Currys PLC
Contact Detail:
Currys PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Colleague
✨Tip Number 1
Familiarise yourself with the latest technology trends and products. Being knowledgeable about what’s currently popular can help you engage customers effectively and demonstrate your passion for tech.
✨Tip Number 2
Practice your customer service skills. Since the role involves making every customer interaction memorable, think of ways to create positive experiences, such as asking open-ended questions and actively listening.
✨Tip Number 3
Show your enthusiasm for teamwork. Currys values strong team players, so be ready to share examples of how you've successfully collaborated with others in previous roles or projects.
✨Tip Number 4
Be prepared to discuss your flexibility in working hours. Since the role requires availability across weekends and varying shifts, demonstrating your willingness to adapt can set you apart from other candidates.
We think you need these skills to ace Sales Colleague
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Colleague role. Emphasise any customer service or sales experience, as well as your ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer service. Mention why you want to work at Currys and how you can contribute to their mission of helping customers enjoy amazing technology.
Showcase Your Personality: Since the role values personality and approachability, let your character shine through in your application. Use a friendly tone and share anecdotes that demonstrate your enthusiasm for technology and teamwork.
Highlight Flexibility: Mention your availability and willingness to work flexible hours, including weekends. This shows that you are committed to meeting the needs of the store and its customers.
How to prepare for a job interview at Currys PLC
✨Show Your Passion for Technology
As a Sales Colleague, it's essential to demonstrate your enthusiasm for technology. Be prepared to discuss your favourite gadgets or recent tech trends, as this will show your genuine interest and help you connect with the interviewers.
✨Prepare for Customer Interaction Scenarios
Think about how you would handle various customer scenarios. Practice answering questions like how you would assist a customer in choosing the right product or how you would deal with a complaint. This will showcase your problem-solving skills and customer service mindset.
✨Emphasise Teamwork
Currys values teamwork highly, so be ready to share examples of how you've successfully worked in a team before. Highlight any experiences where you contributed to a group goal or supported colleagues, as this will align with their company culture.
✨Ask Thoughtful Questions
At the end of the interview, make sure to ask insightful questions about the role or the company. This shows your interest and helps you determine if Currys is the right fit for you. Consider asking about training opportunities or how success is measured in the Sales Colleague role.
