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- Tasks: Engage customers, match them with products, and support store operations.
- Company: Join Currys, the UK's leading tech retailer, passionate about amazing technology.
- Benefits: Enjoy flexible hours, competitive pay, bonuses, product discounts, and wellbeing initiatives.
- Why this job: Be part of a supportive team, learn about tech, and grow your career with us.
- Qualifications: No tech knowledge needed; just be friendly, eager to learn, and a team player.
- Other info: Flexible shifts available, including weekends, with ongoing training and development opportunities.
8-15 hours per week, with flexibility to work additional hours. £11.50* per hour plus an average bonus per hour of 89p (*rising to £11.80 on successful completion of probation period). At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of caring and committed colleagues. Join us and you’ll work in a great team where you can be yourself and bring your personality. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
As a Retail Sales Colleague you don’t need an in-depth knowledge of tech before you join the team as all our new colleagues attend a two to three day induction either virtually or at our fantastic academy in Fort Dunlop, Birmingham. Here, you’ll gain valuable skills and knowledge to help you sell, serve and support our customers and make amazing happen. From supplier training and demos ahead of launches to testing the latest products, we’ll give you the confidence you need to ensure your recommendations are top notch. Our Sales Colleagues work flexibly across our opening hours which typically includes Saturdays and Sundays. Our stores are open 7 days a week generally between 9am and 8pm but will vary locally.
Role overview:
- As part of this role, you’ll be responsible for:
- Asking the right questions to match customers with products.
- Making every customer interaction memorable.
- Offering support services like delivery and installation, recycling and ways to pay.
- Contributing towards the overall sales performance of the store.
- Working across different departments and product ranges.
- Supporting with the running of the store by completing operational tasks.
You will need to be:
- Approachable and friendly.
- Keen to learn about the latest technology.
- Comfortable achieving personal sales, service and customer experience targets.
- A strong team player, confident working across all parts of the store and winning as a team.
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme (for permanent colleagues), you’ll find a host of benefits designed to work for you. They include:
- Monthly performance-related bonus.
- Product discounts on the latest tech.
- A range of wellbeing initiatives.
Join our Retail team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. And where possible, we’ll offer you the flexibility to help fit your work around your other commitments, all with the support of your manager. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
Sales Colleague employer: Currys PLC
Contact Detail:
Currys PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Colleague
✨Tip Number 1
Familiarise yourself with the latest technology trends and products. Being knowledgeable about what’s currently popular can help you engage with customers and demonstrate your enthusiasm during interviews.
✨Tip Number 2
Practice your customer service skills by role-playing different sales scenarios with friends or family. This will help you feel more confident in asking the right questions and making customer interactions memorable.
✨Tip Number 3
Showcase your teamwork abilities by discussing past experiences where you successfully collaborated with others. Currys values strong team players, so highlighting your ability to work well in a group will set you apart.
✨Tip Number 4
Be prepared to discuss how you would contribute to the store's sales performance. Think of specific examples from previous roles where you met or exceeded targets, as this will demonstrate your commitment to achieving results.
We think you need these skills to ace Sales Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Currys is looking for in a Sales Colleague. Highlight key responsibilities and required skills, such as being approachable and a strong team player.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the role. Emphasise any previous retail or customer service experience, and showcase your ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for technology and your desire to help customers. Mention specific examples of how you have provided excellent customer service in the past.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a retail environment.
How to prepare for a job interview at Currys PLC
✨Show Your Personality
As a Sales Colleague, being approachable and friendly is key. Make sure to let your personality shine through during the interview. Share anecdotes that highlight your customer service skills and how you connect with people.
✨Demonstrate Your Willingness to Learn
Currys values team members who are keen to learn about the latest technology. Be prepared to discuss how you stay updated on tech trends or any experiences where you've quickly learned new information to assist customers.
✨Prepare for Customer Interaction Scenarios
Think of examples where you've made customer interactions memorable. Be ready to role-play or discuss how you would approach matching customers with products, as this is a crucial part of the role.
✨Emphasise Teamwork
Highlight your experience as a strong team player. Discuss times when you collaborated with others to achieve a common goal, especially in a retail or customer service environment, as this aligns with Currys' team-oriented culture.
