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- Tasks: Engage customers, match them with products, and support store operations.
- Company: Currys is the UK's leading tech retailer, passionate about amazing technology and customer service.
- Benefits: Enjoy flexible hours, competitive pay, product discounts, and a monthly performance bonus.
- Why this job: Join a supportive team, gain valuable skills, and enjoy a fun work environment.
- Qualifications: No tech knowledge needed; just be friendly, eager to learn, and a team player.
- Other info: 30 days annual leave and ongoing training opportunities available.
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of caring and committed colleagues. Join us and you’ll work in a great team where you can be yourself and bring your personality. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
As a Retail Sales Colleague, you don’t need an in-depth knowledge of tech before you join the team as all our new colleagues attend a two to three day induction either virtually or at our fantastic academy in Fort Dunlop, Birmingham. Here, you’ll gain valuable skills and knowledge to help you sell, serve, and support our customers and make amazing happen. From supplier training and demos ahead of launches to testing the latest products, we’ll give you the confidence you need to ensure your recommendations are top notch.
Role overview:As part of this role, you’ll be responsible for:
- Asking the right questions to match customers with products.
- Making every customer interaction memorable.
- Offering support services like delivery and installation, recycling, and ways to pay.
- Contributing towards the overall sales performance of the store.
- Working across different departments and product ranges.
- Supporting with the running of the store by completing operational tasks.
- Approachable and friendly.
- Keen to learn about the latest technology.
- Comfortable achieving personal sales, service, and customer experience targets.
- A strong team player, confident working across all parts of the store and winning as a team.
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme (for permanent colleagues), you’ll find a host of benefits designed to work for you:
- Monthly performance-related bonus.
- Product discounts on the latest tech.
- A range of wellbeing initiatives.
Join our Retail team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, ongoing training, and skills for life. And where possible, we’ll offer you the flexibility to help fit your work around your other commitments, all with the support of your manager.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
Sales Colleague employer: Currys PLC
Contact Detail:
Currys PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Colleague
✨Tip Number 1
Familiarise yourself with the latest technology trends and products. Being knowledgeable about what’s currently popular can help you engage customers effectively and demonstrate your enthusiasm for tech.
✨Tip Number 2
Practice your customer service skills by role-playing different sales scenarios with friends or family. This will help you feel more confident in making every customer interaction memorable, which is key for this role.
✨Tip Number 3
Showcase your teamwork abilities by discussing past experiences where you successfully collaborated with others. Currys values strong team players, so highlighting your ability to work well in a group will set you apart.
✨Tip Number 4
Be prepared to discuss how you would contribute to the store's sales performance. Think of specific examples or strategies you could implement to help boost sales and enhance customer experience.
We think you need these skills to ace Sales Colleague
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Sales Colleague position. Tailor your application to highlight how your skills and experiences align with these aspects.
Showcase Your Personality: Since Currys values a friendly and approachable team, make sure to convey your personality in your application. Use a conversational tone and share examples that demonstrate your customer service skills and teamwork.
Highlight Relevant Experience: Even if you don't have direct experience in tech sales, emphasise any previous roles where you provided excellent customer service or worked in a team environment. Relate these experiences back to the key responsibilities mentioned in the job description.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism, which are important traits for a Sales Colleague.
How to prepare for a job interview at Currys PLC
✨Show Your Enthusiasm for Technology
As a Sales Colleague, it's important to demonstrate your passion for technology. Be prepared to discuss your favourite gadgets or recent tech trends, as this will show your potential employer that you're genuinely interested in the products you'll be selling.
✨Practice Customer Interaction Scenarios
Since the role involves making customer interactions memorable, think of examples where you've provided excellent customer service in the past. Practising these scenarios can help you articulate your approach during the interview.
✨Highlight Teamwork Skills
Currys values strong team players, so be ready to share experiences where you've successfully worked as part of a team. Discuss how you contributed to achieving team goals and how you support your colleagues.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the training process, team dynamics, or opportunities for growth within the company to show your interest and engagement.
