At a Glance
- Tasks: Shape and implement quality processes for top-notch product delivery.
- Company: Join a leading tech recycler and repairer in the UK.
- Benefits: Ongoing training, skill growth, and a chance to make a real impact.
- Other info: Inclusive culture that values your unique talents and perspectives.
- Why this job: Drive quality standards and collaborate with diverse teams for meaningful change.
- Qualifications: 3+ years in a senior quality role with strong leadership skills.
The predicted salary is between 61408 - 70089 £ per year.
Role Overview
Waterloo – Hybrid Working Full Time Fixed Term Contract (12 Months) Grade 4
As the Quality Manager, you will shape and embed robust quality processes across our product and service lines, ensuring best‑in‑class delivery Right First Time.
You will report to the Head of Engineering and partner with Engineering, Delivery, Vendor and third‑party teams to develop and implement quality standards, drive continuous improvement, and ensure compliance.
Responsibilities
- Own and evolve quality processes to support consistent, predictable delivery across all product and service lines.
- Define and implement quality standards, procedures, and specifications aligned with Currys’ strategic goals.
- Manage quality assurance across third‑party delivery partners, ensuring alignment with Currys’ standards and expectations.
- Collaborate with Engineering, Delivery, and Vendor teams to embed quality practices from ideation through to launch.
- Ensure all products and services meet internal quality benchmarks and external regulatory requirements.
- Ensure suppliers align with Currys’ quality expectations and compliance standards.
- Drive the adoption of modern quality metrics and reporting frameworks to enable data‑driven reporting.
- Coordinate environment utilisation and provisioning with internal delivery colleagues and partners.
- Produce clear environment improvement roadmaps based on learnings from active programmes in test.
- Maintain clear documentation and change control processes to support audit readiness and traceability.
- Contribute to and drive adoption of the advancement of the Currys Quality Standard and Principles.
- Required Skills & Experience
- Proven experience (3+ years) in a senior quality role within a commerce, regulated or high‑compliance environment.
- Strong understanding of quality assurance methodologies, compliance frameworks and continuous improvement practices.
- Demonstrated ability to lead cross‑functional teams and influence stakeholders across technical and non‑technical domains.
- Experience managing third‑party delivery teams across multiple geographies, including offshore and nearshore models.
- Excellent communication skills, with the ability to translate complex quality concepts into actionable insights.
- A pragmatic, delivery‑focused mindset with the ability to balance governance with agility.
- Demonstrable experience managing multiple high‑value programmes concurrently, exercising pragmatic self‑prioritisation to focus on the right areas.
- Ability to operate at a details‑focussed level where required but report at a management level highlighting key take‑aways.
Benefits
Join our team and we’ll support you every step of the way, providing opportunities for development, ongoing training and skill growth.
We are the biggest recycler and repairer of technology in the UK, giving you the chance to make a real impact on people and the planet.
We value inclusion and diversity; we want to ensure you have a fair opportunity to showcase your talents throughout the application process.
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