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- Tasks: Support the development of customer-focused propositions for iD Mobile's Pay Monthly and PAYG.
- Company: Join iD Mobile, a leading mobile network operator under Currys PLC.
- Benefits: Enjoy 25 days annual leave, life assurance, and fantastic tech discounts.
- Why this job: Be part of an innovative team shaping the future of mobile services.
- Qualifications: Experience in product development and strong interpersonal skills required.
- Other info: Hybrid working model with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Overview
you\’ll support the delivery of our strategy across both Pay Monthly and Pay As You Go (PAYG). You\’ll report to the Propositions Manager, assist in evolving our PAYG offer and contribute to projects that grow our customer base and build loyalty. Working with teams across the business, you\’ll help spot opportunities, refine ideas and turn them into clear, customer-focused propositions. You\’ll use customer and market insight, apply a commercial lens and build a solid understanding of the technology and products needed to make them a success.
Responsibilities
- Support the development of propositions that deliver iD Mobile\’s commercial goals, using customer and market insight across Pay Monthly and PAYG
- Assist the Propositions Manager to maintain and present a clear, prioritised roadmap
- Help identify and target the right customer segments by working closely with teams across the business
- Contribute to business cases with clear objectives and KPIs ahead of launch
- Work with Operations, Customer teams and third parties to gather inputs and understand the products and technology needed to deliver each proposition
- With the Business Change team, draft business rules and requirements to support delivery
- Support customer journey mapping with the Customer team to ensure a smooth and consistent experience
- Feed into the go-to-market process and support the launch of new propositions
- Maintain the proposition roadmap and share updates with relevant stakeholders
- Support the refresh and ongoing development of our PAYG proposition
- This role does not include line management responsibilities
Qualifications
- Background in propositions or product development is essential
- Telco experience is a plus
- Comfortable working with commercial data, customer insight and feedback to shape decisions
- Strong interpersonal skills and confident working with stakeholders across multiple teams
- Creative problem-solver who can think differently and bring new ideas to life
- Passionate about new technology and keeping up with the latest trends
- Innovative, curious, and always looking for ways to improve the customer experience
About iD Mobile
iD Mobile is one of the UK\’s leading mobile virtual network operators. We launched in May 2015 and have over 2.2 million Pay Monthly customers. We offer a wide range of plans, from Pay-as-you-go and SIM-only deals to the latest smartphones from top manufacturers. We are part of Currys PLC, Europe\’\’s leading electrical and mobile retailer, providing a dynamic environment with a focus on innovation and customer needs.
Benefits
- 25 days of annual leave (plus bank holiday entitlement) and a competitive pension scheme
- Life Assurance
- Fantastic colleague discounts on Tech with Currys and iD Mobile
- Hybrid working (with an expectation to meet in person 2-4 times per month)
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Propositions Executive - iD Mobile employer: Currys PLC
Contact Detail:
Currys PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Propositions Executive - iD Mobile
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current iD Mobile employees on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching iD Mobile's latest offerings and trends in the telco space. Show us that you're not just passionate about the role but also knowledgeable about what we do and how you can contribute to our success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your background in propositions or product development aligns with our goals. We want to hear how you can help us evolve our PAYG offer and grow our customer base.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining the iD Mobile team.
We think you need these skills to ace Propositions Executive - iD Mobile
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Propositions Executive role. Highlight your experience in propositions or product development, and don’t forget to mention any telco experience you have. We want to see how your skills align with our goals!
Showcase Your Insights: Use your application to demonstrate your ability to work with customer and market insights. Share examples of how you've used data to shape decisions in previous roles. This will show us that you can contribute to our strategy effectively.
Be Creative and Innovative: We love creative problem-solvers! In your application, share any unique ideas or projects you've worked on that showcase your innovative thinking. Let us see how you can bring new ideas to life at iD Mobile.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at iD Mobile.
How to prepare for a job interview at Currys PLC
✨Know Your Propositions
Before the interview, dive deep into iD Mobile's current offerings, especially in Pay Monthly and PAYG. Understand their unique selling points and think about how you can contribute to evolving these propositions. This will show your genuine interest and help you discuss ideas confidently.
✨Showcase Your Data Skills
Since the role involves working with commercial data and customer insights, be prepared to discuss how you've used data in past roles. Bring examples of how you've turned insights into actionable strategies. This will demonstrate your analytical skills and ability to make data-driven decisions.
✨Engage with Stakeholders
Highlight your interpersonal skills by discussing experiences where you've collaborated with different teams. Be ready to share specific examples of how you’ve successfully worked with stakeholders to refine ideas or launch new propositions. This will illustrate your teamwork and communication abilities.
✨Stay Ahead of Trends
iD Mobile values innovation and keeping up with technology trends. Research the latest developments in the telecom industry and be prepared to discuss how these could impact customer experience. Showing that you're proactive about learning will set you apart as a candidate who is passionate about the field.