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For Companies At a Glance
- Tasks: Provide outstanding customer service and handle queries through various channels.
- Company: Leading technology retailer with a passionate team in Poole.
- Benefits: Competitive salary, bonuses, product discounts, and generous holidays.
- Why this job: Join a team dedicated to technology and delivering excellent customer experiences.
- Qualifications: Strong communication skills and a track record in customer service.
The predicted salary is between 28000 - 42000 £ per year.
A leading technology retailer in Poole seeks a Customer Service Advisor to join their Business Contact Centre. You will provide outstanding customer service, handling various queries through multiple channels.
The ideal candidate excels in communication and has a track record of delivering excellent customer experiences.
This full-time role offers a competitive salary along with bonuses and benefits like product discounts and generous holidays. Join a passionate team committed to technology and customer satisfaction.
Customer Service Advisor - Bonus & Tech Discounts in Poole employer: Currys PLC
Contact Detail:
Currys PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Bonus & Tech Discounts in Poole
✨Tip Number 1
Get to know the company! Research their products and values so you can show genuine interest during your interview. This will help us stand out as a candidate who truly cares about the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling queries, we should prepare for common customer service scenarios. Role-playing with a friend can really help us nail those responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give us insider tips and maybe even a referral, which can boost our chances of landing that job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Customer Service Advisor - Bonus & Tech Discounts in Poole
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about providing outstanding customer service, make sure your written application highlights your communication skills. Use clear and concise language to demonstrate how you can handle various queries effectively.
Tailor Your Application: We want to see how you fit into our team! Take a moment to tailor your application to the job description. Mention your experience in delivering excellent customer experiences and how it aligns with our commitment to customer satisfaction.
Be Genuine and Passionate: Let your personality shine through in your application. We love passionate individuals who are excited about technology and helping customers. Share a brief story or example that showcases your enthusiasm for the role.
Apply Through Our Website: To make sure your application gets to us quickly, apply through our website. It’s straightforward and ensures we receive all the necessary information to consider you for the Customer Service Advisor position.
How to prepare for a job interview at Currys PLC
✨Know the Company Inside Out
Before your interview, do some homework on the technology retailer. Understand their products, values, and customer service philosophy. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Advisor, communication is key. Prepare examples from your past experiences where you effectively handled customer queries or resolved issues. Practise articulating these scenarios clearly and confidently during the interview.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you've turned a negative customer experience into a positive one. Be ready to discuss how you approached the problem, what steps you took, and the outcome. This will highlight your ability to deliver excellent customer experiences.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you determine if it’s the right fit for you.
