At a Glance
- Tasks: Analyse data to improve customer experience and drive operational efficiency.
- Company: Join Currys, the UK's leading tech retailer with a passion for amazing technology.
- Benefits: Enjoy a competitive salary, performance bonuses, and discounts on the latest tech.
- Other info: Embrace a hybrid work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by enhancing customer journeys and driving cost efficiencies.
- Qualifications: Experience in admin roles, strong analytical skills, and advanced Excel proficiency.
The predicted salary is between 28000 - 30000 € per year.
Location: Newark Distribution Centre
Employment: Permanent, Full Time, Grade 2. Salary £28k-£30k depending on experience. Shift Pattern: Monday to Friday. Hybrid.
At Currys, we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best‑known retailer of tech, we’re proud of our service.
Responsibilities
- Gather and analyse data to measure customer and cost impact of Lost in Transit and Failed Collections.
- Provide recommendations based on findings to propose actionable improvements that benefit the customer and the business.
- Generate new insights by exploring innovative ways to use existing data or develop new insights reflecting the customer experience.
- Support operational reporting by assisting the Outsource Operations Manager with preparing and maintaining key departmental reports.
- Challenge carrier discrepancies by reclaiming costs from carriers when parcels are lost or collections fail, protecting customers and the bottom line.
- Strengthen relationships with carriers and 3PL providers by refining processes and driving efficiency.
Requirements
- Proven experience in an administrative role, supporting operations or supplier management functions, with extensive knowledge of Microsoft Excel, PowerPoint and internal systems.
- Strong analytical abilities with a track record of gathering, analysing and interpreting data to drive decision‑making.
- Advanced Excel skills, confident using spreadsheets to create reports, analyse trends and manage data.
- Attention to detail, precision and accuracy in handling data, reporting and identifying discrepancies.
- Effective communication skills, with experience presenting findings and recommendations to stakeholders at all levels.
- Problem‑solving mindset, proactive in identifying issues and providing innovative, data‑backed solutions.
- Organisational skills, able to manage multiple priorities and deadlines while maintaining high standards.
- Customer‑focused thinking, committed to enhancing the customer journey whilst driving cost efficiencies.
- Formal qualification (desirable) in administration and analytics, or relevant demonstrable experience.
Benefits
- Performance‑related bonus
- Competitive pension scheme
- Product discounts on the latest tech
- A range of wellbeing initiatives
Why join us
We’ll support your development with new opportunities and ongoing training, and you’ll help shape our future as the biggest recycler and repairer of tech in the UK. Every voice has a space at our table, and we’re committed to making inclusion and diversity part of everything we do.
Carrier Management Specialist in Newark on Trent employer: Currys PLC
At Currys, we pride ourselves on being a leading tech retailer that values our employees and fosters a supportive work culture. As a Carrier Management Specialist at our Newark Distribution Centre, you'll benefit from competitive salaries, performance-related bonuses, and a commitment to your professional growth through ongoing training and development. Join us in our mission to enhance the customer experience while enjoying a range of wellbeing initiatives and product discounts, all within an inclusive environment where every voice matters.
StudySmarter Expert Advice🤫
We think this is how you could land Carrier Management Specialist in Newark on Trent
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills and analytical abilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the company.
We think you need these skills to ace Carrier Management Specialist in Newark on Trent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Carrier Management Specialist role. Highlight your experience in data analysis and supplier management, and don’t forget to showcase your advanced Excel skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your problem-solving mindset can benefit us. Be sure to mention any relevant achievements that demonstrate your analytical abilities.
Showcase Your Communication Skills:Effective communication is key for this role. In your application, give examples of how you've presented findings or recommendations to stakeholders. We love seeing candidates who can articulate their insights clearly and confidently!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Currys PLC
✨Know Your Data
As a Carrier Management Specialist, you'll be dealing with data analysis. Brush up on your analytical skills and be ready to discuss how you've used data to drive decisions in the past. Think of specific examples where your insights led to actionable improvements.
✨Excel Like a Pro
Since advanced Excel skills are crucial for this role, make sure you can confidently talk about your experience with spreadsheets. Prepare to demonstrate your ability to create reports and analyse trends, as this will likely come up during the interview.
✨Communicate Effectively
Effective communication is key in this role. Practice presenting your findings clearly and concisely. Be prepared to explain how you've communicated complex data to stakeholders at various levels, showcasing your ability to tailor your message to your audience.
✨Show Your Problem-Solving Skills
Employers love a proactive mindset! Think of instances where you've identified issues and provided innovative, data-backed solutions. Be ready to discuss how you approach problem-solving and how it has positively impacted your previous roles.
