At a Glance
- Tasks: Engage with customers, offering tailored advice and building lasting relationships.
- Company: Join a leading tech retailer with a focus on customer satisfaction.
- Benefits: Enjoy discounts, life assurance, and wellness initiatives.
- Other info: Flexible working hours with opportunities for career growth.
- Why this job: Be part of a dynamic team and exceed sales targets while helping customers.
- Qualifications: Customer service experience and a passion for technology are essential.
The predicted salary is between 26561 - 26561 £ per year.
Role Overview
Location: Loughborough, England
Job Type: Permanent, Full Time
Salary: £26,561.60 per annum, plus performance‑related and target‑based commission.
Start Date: Monday, 27th July 2026
Working hours / Shift patterns
- Outbound Telephone Sales Advisor – 40 hours per week, Monday to Thursday: 09:30 AM – 06:30 PM, Friday: 09:30 AM – 03:30 PM.
- Inbound Telephone Sales Advisor – 40 hours per week on a rotational shift basis between 9:00 AM and 7:00 PM (Monday to Friday). Saturday: 9:00 AM – 05:30 PM (1 in 3 weekends).
Responsibilities
- Outbound Telephone Sales Advisor: Proactively contacting new and existing Currys customers. Helping customers understand the different handsets, deals and network providers available. Giving great advice and ensuring customers have the best possible sales journey. Building relationships to convert a one‑time customer into a loyal customer. Working towards and aiming to exceed sales expectations. Putting the customer at the heart of everything you do.
- Inbound Telephone Sales Advisor: Exploring customer needs and offering suitable products and services from the Mobiles websites. Guiding customers through the sales journey while ensuring they remain fully informed. Working towards and aiming to exceed sales expectations. Delivering a best‑in‑class customer experience.
Qualifications & Requirements
- A commitment to providing great service.
- Customer service experience, ideally within a contact centre environment.
- Excellent communication skills.
- Experience in working towards targets.
- An interest in technology.
Benefits
- Discounts at Currys stores and partner networks.
- Life assurance and Sharesave scheme.
- Access to wellbeing initiatives, including cycle to work and eye care.
- Access to the Aviva Digital GP app.
Outbound/Inbound Telephone Sales Advisor in Loughborough employer: Currys PLC
At Currys, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our Loughborough Contact Centre where teamwork and customer satisfaction are at the forefront. Employees benefit from competitive salaries, performance-related commissions, and a range of perks including discounts, wellbeing initiatives, and opportunities for personal growth within a supportive environment. Join us to be part of a dynamic team that values your contributions and fosters a rewarding career in sales.
