At a Glance
- Tasks: Lead the development of our SelfCare app for managing telecom subscriptions.
- Company: Join iD Mobile, a dynamic start-up backed by Currys PLC.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and fantastic tech discounts.
- Other info: Hybrid working model with opportunities for career growth and ongoing training.
- Why this job: Shape the future of telecom services while making a real impact.
- Qualifications: 5+ years as a Technical Product Owner with telecom experience.
The predicted salary is between 63000 - 77000 £ per year.
We’re iD Mobile, one of the UK’s leading mobile virtual network operators. We launched in May 2015 and have over 2.5 million Pay Monthly customers. We’re delighted about our success so far and have very ambitious plans for the future. iD Mobile is an exciting place to work. We’re a relatively young and dynamic start-up, and we value innovation, imagination, and creativity. If you’ve got a great idea, we’ll help you run with it. We’re passionate about finding new ways to address our customers’ needs.
The Technical Product Owner will lead the development of our customer SelfCare application for managing telecom subscriptions. The role requires strong technical acumen across APIs and microservices, combined with deep understanding of subscription lifecycle management in a telco environment. You will own the product backlog, define scalable digital journeys, and work closely with engineering, architecture, and commercial teams to deliver seamless, high-adoption self-service experiences. You will join a team of developers and testers and will interact closely with one or more product managers. The aim of this team is to continuously improve the services provided by our MVNO.
You will further support and enable the business owners in jointly agreeing sprint content and liaise with subject matter experts and stakeholders across the businesses, to understand, articulate and prioritise the backlog and roadmap requirements.
Key Responsibilities:
- Own the technical product backlog scope and roadmap for the iD SelfCare subscription management applications, IOS, Android and Web Apps
- Define and prioritise features with the business product owner and technical delivery teams
- Funnel/filter/handle all business requirements for the development roadmap
- Research and articulate business and functional requirements
- Define the desired outcomes
- Support the development of stories to meet Definition of Ready
- Translate business goals into clear technical epics and user stories
- Align roadmap with business KPIs (ARPU, churn reduction, digital adoption)
- Be a key contributor/owner of the refinement of stories and backlog as a whole
- Be the point of contact for Scrum Master, Technical Leads, BAs and developers
- Provide sprint/testing/production sign-off to ensure requirements are delivered as described
- Maintain in-depth knowledge of IT and Telco industry best practices, technologies, architectures and emerging technologies
- Act as the bridge between engineering, architecture, and business teams across iD and Currys
- Define APIs, integrations, and data flows for CRM, Billing & charging systems, Product catalogue, Identity & authentication
- Design seamless SelfCare journeys (onboarding, subscription changes, payments)
- Optimise flows to reduce support calls and increase digital self-resolution
- Work closely with UX/UI designers to deliver intuitive mobile and web journeys
Required Skills & Experience:
- Extensive (5+ years) experience as a Technical Product Owner, Technical Business Analyst or Solution Designer ideally gained in telecoms or SI organisation
- Excellent written and verbal communication skills
- Excellent stakeholder management skills
- Expert Jira & Confluence user
- Experience working in multi brand environments, mobile or other regulated industries
- Preferred - experience with Telecom or subscription-based services
- Customer self-service portals or apps
Why join us: We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including: 25 days of annual leave (plus bank holiday entitlement) and a competitive pension scheme, Private Medical Insurance, Life Assurance, Fantastic colleague discounts on Tech with Currys and iD Mobile, Hybrid working (with an expectation to meet in person 2-4 times per month).
Join our team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do.
Self Care Technical Product Owner in London employer: Currys plc
Currys plc is an excellent employer, offering a supportive work culture that values flexibility and employee development. As a Sales Colleague in Northwich, you'll enjoy competitive pay, comprehensive training, and the opportunity to grow within a dynamic retail environment, all while making a meaningful impact on customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Self Care Technical Product Owner in London
✨Join Local Tech Meetups
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✨Contribute to Open Source Projects
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We think you need these skills to ace Self Care Technical Product Owner in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Currys plc.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Currys plc and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Currys plc
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Currys plc uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
