At a Glance
- Tasks: Lead the development of our SelfCare app for managing telecom subscriptions.
- Company: Join iD Mobile, a dynamic start-up backed by Currys PLC.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and fantastic tech discounts.
- Other info: Hybrid working with opportunities for ongoing training and skills development.
- Why this job: Make a real impact in a vibrant environment while developing your career.
- Qualifications: 5+ years as a Technical Product Owner or similar role, ideally in telecoms.
The predicted salary is between 60000 - 75000 £ per year.
- Self Care Technical Product Owner (i D Mobile)
- Currys London Campus at Waterloo
Position Type: Permanent, Full Time. Grade: 4.
We’re i D Mobile, one of the UK’s leading mobile virtual network operators.
We launched in May 2015 and have over 2.5 million Pay Monthly customers.
Our success comes from a wide range of feature‑packed plans, ranging from super‑value Pay‑as‑you‑go and SIM‑only deals to the latest smartphones from the big‑name manufacturers.
i D Mobile is an exciting place to work.
We’re a relatively young and dynamic start‑up that values innovation, imagination and creativity.
If you’ve got a great idea, we’ll help you run with it.
We’re passionate about finding new ways to address our customers’ needs.
Although we’re young, we are part of Currys PLC, Europe's leading electrical and mobile retailer, bringing the stability of a large family to a vibrant start‑up environment.
The Technical Product Owner will lead the development of our customer Self Care application for managing telecom subscriptions.
The role requires strong technical acumen across APIs and microservices, combined with a deep understanding of subscription lifecycle management in a telco environment.
You will own the product backlog, define scalable digital journeys, and work closely with engineering, architecture and commercial teams to deliver seamless, high‑adoption self‑service experiences.
You will join a team of developers and testers and will interact closely with one or more product managers.
The aim is to continuously improve the services provided by our MVNO and enable business owners to jointly agree sprint content, liaise with subject matter experts and stakeholders across the business, and prioritize the backlog and roadmap requirements.
Key Responsibilities
- Own the technical product backlog scope and roadmap for the i D Self Care subscription management applications across i OS, Android and web.
- Define and prioritize features with the business product owner and technical delivery teams (SA, DEV).
- Filter all business requirements for the development roadmap.
- Research and articulate business and functional requirements using the "As a, I want, So that" format.
- Define the desired outcomes using "Given, When, Then" statements.
- Support the development of stories to meet Definition of Ready, translating business goals into clear technical epics and user stories.
- Align roadmap with business KPIs (ARPU, churn reduction, digital adoption).
- Be a key contributor and owner of the refinement of stories and the backlog as a whole.
- Serve as the point of contact for the Scrum Master, technical leads, BAs and developers.
- Provide sprint, testing and production sign‑off to ensure requirements are delivered as described.
- Maintain in‑depth knowledge of IT and telco industry best practices, technologies, architectures and emerging technologies.
- Act as the bridge between engineering, architecture and business teams across i D and Currys.
• Define APIs, integrations and data flows for
- CRM / Customer Management
- Billing & charging systems
- Product catalogue
- Identity & authentication
- Customer Experience & Self‑Service
- Design seamless Self Care journeys for onboarding, subscription changes and payments.
- Optimize flows to reduce support calls and increase digital self‑resolution.
- Work closely with UX/UI designers to deliver intuitive mobile and web journeys.
- Required Skills & Experience
- Extensive (5+ years) experience as a Technical Product Owner, Technical Business Analyst or Solution Designer, ideally gained in telecoms or a systems integrator organisation.
- Excellent written and verbal communication skills for producing and presenting business requirements to both business and engineering audiences.
- Excellent stakeholder management skills for gathering requirements and securing sign‑off.
- Experience with MVNO, BSS, D2C e‑commerce, payment systems and business‑critical integrations.
- Expert Jira & Confluence user.
- Experience working in multi‑brand environments, mobile or other regulated industries (e. g., FCA).
- Preferred experience with telecom or subscription‑based services such as mobile/broadband subscription, lifecycle, BSS/OSS ecosystem, CRM systems, product catalogue and order management flows.
- Experience with customer self‑service portals or apps.
- Why join us
- 25 days of annual leave (plus bank holiday entitlement) and a competitive pension scheme.
- Private medical insurance.
- Life assurance.
- Fantastic colleague discounts on tech with Currys and i D Mobile.
- Hybrid working with an expectation to meet in person 2‑4 times per month.
Join our team and we’ll support you every step of the way, helping you develop the career you want with new opportunities, ongoing training and skills for life.
We’re committed to inclusion and diversity, ensuring everyone has a fair opportunity to show their talents during our application process.
If you need additional assistance, please email and we’ll do our best to help.
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Self Care Technical Product Owner in London employer: Currys PLC
Currys plc is an exceptional employer that champions innovation and inclusion, making it a fantastic place for professionals looking to lead impactful technology initiatives. With a strong focus on personal and career development, employees benefit from a collaborative work culture and the opportunity to contribute to the UK's largest tech recycling efforts, ensuring meaningful work that positively affects the environment and community.
StudySmarter Expert Advice🤫
We think this is how you could land Self Care Technical Product Owner in London
✨Join Local Tech Meetups
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We think you need these skills to ace Self Care Technical Product Owner in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Currys PLC.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Currys PLC and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Currys PLC
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Currys PLC uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
