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- Tasks: Lead IT service performance and manage stakeholder communications in a hybrid work environment.
- Company: Join Currys plc, a caring team focused on quality services and personal development.
- Benefits: Opportunities for personal growth, collaborative culture, and impactful work.
- Why this job: Make a positive impact while building effective relationships in IT service delivery.
- Qualifications: Experience in IT support, senior stakeholder management, and ITIL knowledge.
The predicted salary is between 50000 - 60000 £ per year.
Currys plc seeks an Enterprise Service Manager to drive IT service performance in a hybrid working model. You will oversee stakeholder communications, manage IT service stability, and work closely with technical teams and third-party providers.
Ideal candidates will have a background in IT support, experience with senior stakeholders, and ITIL knowledge. The role emphasizes personal development and building effective relationships while ensuring quality services.
Join us in making a positive impact as part of a caring team!
Enterprise IT Service Delivery Lead in London employer: Currys PLC
Contact Detail:
Currys PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise IT Service Delivery Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT service delivery space. Attend industry events or webinars, and don’t be shy about introducing yourself to potential employers. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their IT service performance goals and think about how your experience aligns with their needs. We want you to shine, so practice answering common questions and have some insightful queries ready for them too!
✨Tip Number 3
Showcase your ITIL knowledge! Be ready to discuss how you’ve applied ITIL principles in past roles. We love candidates who can demonstrate their understanding of service management frameworks and how they can improve service stability and stakeholder communications.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to make a positive impact as part of our caring team. Let’s get you that interview!
We think you need these skills to ace Enterprise IT Service Delivery Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your IT support background and any relevant ITIL knowledge to show us you’re the right fit for the Enterprise IT Service Delivery Lead role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've managed stakeholder communications and IT service stability in the past, so we can see your potential impact on our team.
Showcase Your Soft Skills: Since building effective relationships is key, don’t forget to mention your interpersonal skills. We want to know how you’ve successfully collaborated with technical teams and third-party providers in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our caring team!
How to prepare for a job interview at Currys PLC
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied ITIL principles in past roles, especially in managing service delivery and improving IT service performance.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've effectively communicated with senior stakeholders in previous positions. Highlight any challenges you faced and how you overcame them to maintain strong relationships and ensure service stability.
✨Demonstrate Your Hybrid Working Experience
Since this role involves a hybrid working model, be prepared to discuss your experience in managing teams and services in such an environment. Share specific strategies you've used to keep communication flowing and maintain productivity across remote and in-office teams.
✨Emphasise Personal Development
Currys plc values personal development, so come ready to talk about how you've pursued growth in your career. Mention any relevant training or certifications you've completed, and express your enthusiasm for continuous learning and improvement in the IT service delivery space.