At a Glance
- Tasks: Analyse data and improve logistics processes for seamless delivery.
- Company: Join Currys, the UK's leading tech retailer with a passionate team of 25,000.
- Benefits: Enjoy hybrid working, performance bonuses, tech discounts, and wellbeing initiatives.
- Other info: Embrace diversity and inclusion; we support your application journey.
- Why this job: Make a real impact on service quality while developing your career in a collaborative environment.
- Qualifications: Strong analytical skills, experience with data, and excellent communication are essential.
The predicted salary is between 27500 - 32500 £ per year.
Logistics Service Analyst
Newark
Newark Distribution Centre - Long Hollow Way, Newark, Notts, NG24 2NH /Hybrid Working
Permanent
Full Time
Grade 3
Hours - 37.5 per week, Monday to Friday
Salary - £33,000 - £38,000 per annum depending on experience
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
Are you ready to be part of the team that powers the journey of our tech products from warehouse to doorstep? Our Logistics Service Delivery team, part of the wider Logistics & Outsourced Operations function, is at the heart of making that happen. We operate in a fast-paced, ever-evolving environment—working across warehousing, transport, and with our trusted carrier partners to ensure seamless delivery experiences for our customers.
We’re a collaborative, solutions-focused team that thrives on improving processes and solving real-world challenges. We’re passionate about data, but we never lose sight of the people behind the numbers—because we know that great service makes a real difference.
In this role, you’ll work closely with our Service Delivery team, BI analysts, and external partners like GXO, DPD, Royal Mail, and Maersk. You’ll also collaborate across the business with teams in Logistics, Customer Experience, and Tech, sharing insights and driving improvements together. It’s a fantastic opportunity to build strong relationships and make a tangible impact across the organisation.
Role overview:
As part of this role, you\'ll be responsible for:
- Analysing data and customer feedback to identify trends, issues, and opportunities for service improvement
- Recommending practical, data-driven solutions to enhance service quality and operational efficiency
- Building and maintaining strong relationships with key logistics partners to support seamless delivery operations
- Monitoring and reporting on performance metrics, turning insights into clear, actionable recommendations
- Using tools such as Power BI, Excel, and Qualtrics to transform complex data into impactful visualisations
- Supporting issue resolution and respond to queries from internal teams and external partners
- Tracking key performance indicators and proactively communicate updates across the business
- Preparing high-quality reports and presentation packs for senior stakeholders, including ExCo
- Strong analytical skills with the ability to interpret data and extract meaningful insights
- Proven experience working with large datasets and presenting findings in a clear, visual, and engaging way
- Excellent written and verbal communication skills, with the ability to collaborate effectively across teams
- To be a proactive problem-solver with a continuous improvement mindset
- To be a team-player attitude and willingness to get involved in a fast-paced environment
- To be confident user of Excel, PowerPoint, and Power BI, with a keen eye for detail and accuracy
- Naturally curious, with initiative and a drive to identify and act on opportunities
- Customer-focused and empathetic, with a strong sense of doing what’s right
- Hybrid Working (with an expectation to meet in person 2-4 times per month)
- Performance related bonus
- Competitive pension scheme
- Product discounts on the latest tech
- A range of wellbeing initiatives
Join our team and we\'ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we\'re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we\'ll do our best to help. #J-18808-Ljbffr
Logistics Service Analyst in Newark on Trent employer: Currys PLC
At Currys, we pride ourselves on being an exceptional employer, offering a dynamic work environment at our Newark Distribution Centre where collaboration and innovation thrive. With a strong focus on employee growth, we provide ongoing training, hybrid working options, and a range of benefits including performance bonuses and product discounts, all while fostering a culture of inclusion and diversity. Join us to not only advance your career but also contribute to making a positive impact on technology and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Service Analyst in Newark on Trent
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Currys PLC and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Currys PLC!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Currys PLC keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Logistics Service Analyst in Newark on Trent
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Currys PLC:This is your chance to really connect with the team at Currys PLC. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Currys PLC
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Currys PLC.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Currys PLC that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Currys PLC. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
