Currys plc in Loughborough is seeking a dedicated coaching and compliance lead for a 6-month fixed-term contract. You will drive performance improvements and regulatory adherence across a fast-paced contact centre, delivering targeted coaching interventions to elevate customer outcomes.
You will act as a trusted expert, supporting colleagues through one-to-one coaching, call reviews and development planning while ensuring governance and confidentiality.
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Lead Performance & Compliance Coach - Contact Centre employer: Currys plc
Currys plc is an excellent employer, offering a supportive work culture that values flexibility and employee development. As a Sales Colleague in Northwich, you'll enjoy competitive pay, comprehensive training, and the opportunity to grow within a dynamic retail environment, all while making a meaningful impact on customer experiences.
