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- Tasks: Facilitate engaging learning experiences for new colleagues during their induction and other training programmes.
- Company: Currys plc is the UK's leading tech retailer, dedicated to helping everyone enjoy amazing technology.
- Benefits: Enjoy perks like a company pension, private health insurance, and exclusive colleague discounts.
- Why this job: Shape your career while making a real impact on people and the planet in a diverse environment.
- Qualifications: Confident facilitators with excellent communication skills and experience in training are encouraged to apply.
- Other info: Flexibility to travel within the UK and occasional weekend work required.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the L&D Facilitator role at Currys plc
Join to apply for the L&D Facilitator role at Currys plc
Currys Academy
Permanent
Full Time
Grade 3
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
Working 5 days per week from a 7-day schedule.
Facilitate a fantastic learning experience for all new Colleagues during their Induction into the business, that equips them with the knowledge and skills, and encourages the attitude and behaviors required to succeed in store. Inductions to be delivered virtually via Microsoft Teams or in person at The Academy at Fort Dunlop. Facilitation of other Learning Programmes including L.I.F.E. and Mobile and Demonstrator Inductions
Role overview:
As part of this role, you\’ll be responsible for:
Core – to facilitate interactive learning events and activities to encourage participation and engagement of all colleagues, including delivering the Inductions for:
CPCW UK / Mobile UK / CPCW Ireland / In-store Demonstrators
- Support with the upkeep and maintenance of the What’s In Store? 0-180-day digital content (CPCW, Mobile, B2B, Ireland)
- Increase the capability of new front-line colleagues to competently and confidently sell, serve and support our customers (0-180 days)
- Support with the day-to-day management of the Academy venue to ensure the highest standards are maintained (upon return to face-to-face delivery)
- Monitor the in-store support provided to What’s In Store? colleagues via store visits
- Build and maintain pro-active relationships with key stakeholders within our Retail estate
- Collaboration with wider L&D team to support with projects as required
The role requires the flexibility to travel within the UK and occasionally Ireland and may include overnight stays
The role will require some weekend working as the course are delivered over a 7-day schedule
Required Skills & Experience:
- Confident, engaging, and inspiring facilitator
- Experience of virtual and classroom facilitation
- Excellent verbal and written communication skills
- Knows and demonstrates the differences between training, facilitation and coaching
- Organisation and time management skills
- Collaboration and teamwork
- Experience in the design, delivery, and evaluation of learning programmes
- Motivating and developing individuals within a team
Qualifications:
- CIPD or other professional learning qualification is desired
We know our people are the magic ingredient in our success. That’s why we reward you with benefits that go deeper than just the day-to-day. Benefits that work for you, your lifestyle and your career. They include Company Pension Scheme, Discretionary/Performance based bonus, Private Health Insurance and Colleague Discounts.
Beyond that, we’ll be with you every step of the way, enabling you to get the most out of your role, grow your skills your way, and see your career develop in the way you want. Be part of our talented People, Communications and Sustainability team and unbox your passion at the UK’s best-known retailer in tech.
Why join us:
Join our team and we\’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we\’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we\’ll do our best to help.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Human Resources
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Industries
Retail
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L&D Facilitator employer: Currys PLC
Contact Detail:
Currys PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land L&D Facilitator
✨Tip Number 1
Familiarise yourself with Currys' values and mission. Understanding their commitment to customer service and technology will help you align your facilitation style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Showcase your experience in both virtual and in-person training environments. Highlighting your adaptability in using platforms like Microsoft Teams will demonstrate your readiness for the role's requirements.
✨Tip Number 3
Network with current or former employees of Currys. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and the L&D team, which can be invaluable during interviews.
✨Tip Number 4
Prepare to discuss specific learning programmes you've designed or facilitated. Being able to share concrete examples of how you've motivated and developed individuals will set you apart from other candidates.
We think you need these skills to ace L&D Facilitator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in learning and development, facilitation, and any specific qualifications like CIPD. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for facilitating learning experiences. Mention specific examples of how you've engaged participants in previous roles and how you can bring that to Currys plc.
Showcase Communication Skills: Since excellent verbal and written communication skills are essential for this role, ensure your application is clear, concise, and free of errors. Consider including a brief example of a successful training session you've facilitated.
Highlight Flexibility and Teamwork: Emphasise your ability to work flexibly and collaboratively. Mention any experience you have with remote facilitation or working as part of a team to deliver training programmes, as this aligns with the role's requirements.
How to prepare for a job interview at Currys PLC
✨Showcase Your Facilitation Skills
As a potential L&D Facilitator, it's crucial to demonstrate your ability to engage and inspire participants. Prepare examples of how you've successfully facilitated learning events in the past, whether virtually or in person, and be ready to discuss your approach to encouraging participation.
✨Understand the Role's Requirements
Familiarise yourself with the specific responsibilities outlined in the job description. Be prepared to discuss how your experience aligns with facilitating inductions and other learning programmes, as well as your understanding of the differences between training, facilitation, and coaching.
✨Highlight Your Communication Skills
Excellent verbal and written communication skills are essential for this role. During the interview, make sure to articulate your thoughts clearly and confidently. You might also want to prepare a brief presentation or example of your communication style to showcase your abilities.
✨Demonstrate Your Teamwork and Collaboration
This role requires collaboration with various stakeholders. Be ready to share examples of how you've worked effectively within a team, supported colleagues, and built relationships in previous roles. Highlight any experience you have in managing projects or working with diverse groups.
