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- Tasks: Lead IT service performance and manage stakeholder communications in a hybrid work environment.
- Company: Join Currys plc, a caring team focused on quality services and personal development.
- Benefits: Opportunities for personal growth and building effective relationships with senior stakeholders.
- Other info: Dynamic role with a focus on teamwork and service excellence.
- Why this job: Make a positive impact while overseeing IT service stability and collaborating with technical teams.
- Qualifications: Experience in IT support, knowledge of ITIL, and strong communication skills.
The predicted salary is between 50000 - 60000 £ per year.
Currys plc seeks an Enterprise Service Manager to drive IT service performance in a hybrid working model. You will oversee stakeholder communications, manage IT service stability, and work closely with technical teams and third-party providers.
Ideal candidates will have:
- A background in IT support
- Experience with senior stakeholders
- ITIL knowledge
The role emphasizes personal development and building effective relationships while ensuring quality services. Join us in making a positive impact as part of a caring team!
Enterprise IT Service Delivery Lead employer: Currys PLC
Contact Detail:
Currys PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise IT Service Delivery Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, especially those who work at Currys plc or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by brushing up on your ITIL knowledge and service delivery strategies. We recommend practising common interview questions related to stakeholder management and IT service stability to show you're ready to hit the ground running.
✨Tip Number 3
Showcase your soft skills! In your conversations, highlight how you've built effective relationships in past roles. Remember, it's not just about technical skills; being a team player is key in a caring environment like Currys.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Enterprise IT Service Delivery Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Enterprise IT Service Delivery Lead role. Highlight your background in IT support and any relevant ITIL knowledge to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this position. Share specific examples of how you've managed stakeholder communications and ensured IT service stability in previous roles.
Showcase Your Soft Skills: We value personal development and relationship-building, so don’t forget to mention your soft skills! Talk about how you’ve built effective relationships with senior stakeholders and technical teams in the past.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and get you on our radar!
How to prepare for a job interview at Currys PLC
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied ITIL principles in past roles, especially in managing service delivery and improving IT performance.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've effectively communicated with senior stakeholders. Highlight any challenges you faced and how you overcame them to ensure smooth IT service delivery.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you've resolved IT service issues or improved service stability. Be ready to explain your thought process and the impact of your solutions on the team and the organisation.
✨Emphasise Relationship Building
Since this role focuses on building effective relationships, come prepared with examples of how you've fostered collaboration between technical teams and third-party providers. Show that you understand the importance of teamwork in delivering quality services.