At a Glance
- Tasks: Maximise online performance and drive insights for Currys' product range.
- Company: Join Currys, the UK's leading tech recycler and repairer.
- Benefits: Hybrid working, ongoing training, and a supportive team environment.
- Other info: Inclusive culture where every voice matters and growth opportunities abound.
- Why this job: Make a real impact on people and the planet while developing your career.
- Qualifications: Experience in e-commerce and strong data-driven decision-making skills.
The predicted salary is between 40000 - 50000 £ per year.
About the role
Waterloo – Hybrid Working, Full Time, Permanent, Grade 4. The role is accountable for the online performance of Currys’ extended product range. You will maximise commercial performance using web analytics data on traffic, conversion and order value to drive insights, actions and measurable improvements. You will work closely with commercial squads, marketing and other e‑commerce colleagues to drive category performance in line with the strategy, representing e‑commerce in relevant meetings and influencing senior stakeholders through actionable insight. Additionally, you will develop deep knowledge of the operational nuances of the range and coordinate improvements to the online customer experience with ecommerce and commercial colleagues.
Responsibilities
- Deliver growth versus budget and market share growth.
- Review and reforecast online sales, highlighting risks and opportunities.
- Share insight to help key stakeholders understand online performance and shape strategy based on traffic, conversion and AOV.
- Manage the planning, execution and subsequent performance of all digital activities for the category, particularly promotions.
- Work closely with merchandising, design and digital marketing teams to deliver right‑first‑time execution.
- Engage with traffic acquisition teams to optimise quantity and quality of traffic.
- Develop deep knowledge of the operational context of the range.
- Collaborate with product and UX teams to deliver improvements that maximise the online customer experience, NPS and trading performance.
- Support the wider trading team as required, attending meetings and taking on additional ad hoc projects.
Experience required
- Proven experience and transferable skills within e‑commerce.
- Strong commercial acumen and ability to exploit data, creating insights and converting them into action.
- Personable with strong stakeholder management at all levels.
- Strong presentation, organisational and prioritisation skills, even under tight deadlines.
- Pro‑active and results‑driven mentality.
- Exceptional attention to detail.
Why join us
Join our team and we’ll support you every step of the way, helping you develop the career you want with new opportunities and ongoing training. We are the biggest recycler and repairer of tech in the UK, and we’re committed to making a real impact on people and the planet. Every voice has a space at our table. Inclusion and diversity are part of everything we do, and we want to give you a fair opportunity during the application process. If you need assistance, please email careers@currys.co.uk.
eCommerce Manager employer: Currys PLC
At Currys, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in our Waterloo location. As an eCommerce Manager, you will benefit from hybrid working arrangements, ongoing training, and opportunities for career growth while contributing to our mission of making a positive impact on people and the planet. Join us and be part of a diverse team where every voice matters, and your insights will drive meaningful change.
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Manager
✨Tip Number 1
Network like a pro! Reach out to people in the eCommerce field, especially those who work at Currys. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by diving deep into Currys’ online performance metrics. Show us you know your stuff by discussing how you’d use web analytics to drive insights and improve sales.
✨Tip Number 3
Don’t just wait for job openings—create your own opportunities! Apply through our website and express your passion for eCommerce. Let us know how you can contribute to our growth and success.
✨Tip Number 4
Be ready to showcase your commercial acumen. Prepare examples of how you've used data to make decisions in past roles. We love candidates who can turn insights into action!
We think you need these skills to ace eCommerce Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the eCommerce Manager role. Highlight your experience with web analytics, traffic optimisation, and stakeholder management. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about eCommerce and how you can contribute to our team. Be sure to mention any relevant projects or achievements that showcase your commercial acumen.
Showcase Your Data Skills:Since this role involves a lot of data analysis, make sure to highlight your experience in using data to drive insights and actions. We love candidates who can turn numbers into stories that influence strategy!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at Currys PLC
✨Know Your Numbers
As an eCommerce Manager, you'll need to demonstrate your ability to analyse web analytics data. Brush up on key metrics like traffic, conversion rates, and average order value. Be ready to discuss how you've used these insights in past roles to drive performance.
✨Showcase Your Stakeholder Skills
This role involves influencing senior stakeholders, so be prepared to share examples of how you've successfully managed relationships in previous positions. Think about specific instances where your insights led to actionable changes and improved outcomes.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems related to online sales and customer experience. Practice articulating your thought process and the steps you would take to address challenges, especially around promotions and digital activities.
✨Demonstrate Your Team Spirit
Collaboration is key in this role. Be ready to talk about how you've worked with cross-functional teams, such as merchandising and digital marketing, to achieve common goals. Highlight any successful projects where teamwork made a significant impact.
