At a Glance
- Tasks: Support customers and manage admin tasks in a vibrant team environment.
- Company: Join Currys plc, a leading tech retailer with a strong customer focus.
- Benefits: Flexible part-time hours, competitive pay, and a supportive work culture.
- Other info: Perfect for students seeking a balance between work and studies.
- Why this job: Gain valuable experience in customer service while working with a dynamic team.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 9.9 - 12.1 £ per hour.
Currys plc in Cumbernauld (Glasgow Customer Service Centre) is hiring an Administrator on a permanent part-time basis (24 hours across 3 days per week).
You will communicate with customers and provide administrative support for the Customer Service Centre.
Responsibilities include communicating with internal and external customers, assigning delivery drivers with their routes, and producing data for reporting, as well as supporting the wider Currys team with queries.
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Part-Time Admin & Customer Service Coordinator in Cumbernauld employer: Currys PLC
Currys plc is an exceptional employer that champions innovation and inclusion, making it a fantastic place for professionals looking to lead impactful technology initiatives. With a strong focus on personal and career development, employees benefit from a collaborative work culture and the opportunity to contribute to the UK's largest tech recycling efforts, ensuring meaningful work that positively affects the environment and community.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Admin & Customer Service Coordinator in Cumbernauld
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Currys PLC and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Currys PLC and let us see your personality shine through!
We think you need these skills to ace Part-Time Admin & Customer Service Coordinator in Cumbernauld
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Currys PLC.
Get Familiar with Our Brand:Before applying, take some time to learn about Currys PLC and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Currys PLC
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Currys PLC.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Currys PLC will surely appreciate.
