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- Tasks: Lead customer lifecycle programmes to boost onboarding, retention, and re-engagement.
- Company: Top tech retailer in London with a focus on innovation.
- Benefits: Annual leave, private medical insurance, and hybrid working options.
- Why this job: Shape customer experiences and drive growth in a dynamic environment.
- Qualifications: Strong CRM experience and a degree in Marketing or Business.
- Other info: Collaborative team culture with opportunities for professional development.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology retailer in London is seeking a CRM Lifecycle Manager to oversee customer lifecycle programmes aimed at onboarding, retention, and re-engagement. The role involves managing multi-channel campaigns and collaborating with internal teams to enhance customer experience.
Candidates should possess:
- Strong CRM experience
- Exceptional communication skills
- A degree in Marketing or Business
Benefits include annual leave, private medical insurance, and hybrid working options.
CRM Lifecycle Lead — Multi-Channel Growth & Onboarding employer: Currys PLC
Contact Detail:
Currys PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Lifecycle Lead — Multi-Channel Growth & Onboarding
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its CRM strategies. Show us that you understand their customer lifecycle programmes and how you can contribute to onboarding and retention efforts.
✨Tip Number 3
Practice your communication skills! Whether it's a phone interview or face-to-face, being able to articulate your thoughts clearly is key. We want to see how you can engage with internal teams and enhance customer experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace CRM Lifecycle Lead — Multi-Channel Growth & Onboarding
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the CRM Lifecycle Lead role. Highlight your previous work in customer lifecycle programmes and any multi-channel campaigns you've managed.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've improved customer onboarding or retention in past roles, and don’t forget to show your passion for enhancing customer experience!
Show Off Your Communication Skills: Since exceptional communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Currys PLC
✨Know Your CRM Inside Out
Make sure you brush up on your CRM knowledge before the interview. Understand the latest trends in customer lifecycle management and be ready to discuss how you've successfully managed onboarding, retention, and re-engagement campaigns in the past.
✨Showcase Your Multi-Channel Expertise
Prepare examples of multi-channel campaigns you've worked on. Be specific about the channels used and the results achieved. This will demonstrate your ability to enhance customer experience through various platforms.
✨Communicate Clearly and Confidently
Since exceptional communication skills are a must for this role, practice articulating your thoughts clearly. Consider doing mock interviews with friends or family to build your confidence and ensure you can convey your ideas effectively.
✨Research the Company Culture
Familiarise yourself with the company's values and culture. This will help you tailor your responses to align with their mission and show that you're genuinely interested in being part of their team.
