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- Tasks: Lead a team to create amazing experiences for business customers and drive sales.
- Company: Currys is the UK's leading tech retailer, passionate about helping everyone enjoy technology.
- Benefits: Enjoy 30 days annual leave, performance bonuses, product discounts, and wellbeing initiatives.
- Why this job: Join a dynamic team, grow your skills, and make a positive impact on businesses and the planet.
- Qualifications: Management experience in retail or B2B, proven coaching skills, and a passion for teamwork.
- Other info: We value diversity and inclusion, ensuring every voice is heard in our workplace.
The predicted salary is between 28800 - 43200 £ per year.
Full TimeAt Currys we\’re united by one passion: to help everyone enjoy amazing technology. As the UK\’s best-known retailer of tech, we\’re proud of the service our customers receive – and it\’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.As a Business Customer Manager, you\’ll be accountable for our B2B proposition in-store, you\’ll take the lead on creating an experience our business customers love. Helping to meet and exceed all of their technology wants and needs. You\’re the one who will coach the team to nurture existing relationships with local business owners, as well as giving them the confidence to develop new ones. Like you, they will delight in bringing technology to life for our customers and going above and beyond during every interaction.Role overview:As part of this role, you\’ll be responsible for:
- Coaching colleagues to inspire our business customers to buy the best products to suit their needs, however they choose to shop with us.
- Building a strong network with local businesses, developing new relationships and growing existing accounts.
- Leading a highly engaged team, understanding their strengths and development opportunities, supporting personal development plans and encouraging progression.
- Inspiring colleagues to put the customer first whilst driving business sales and profit objectives.This isn\’t a role for someone who wants to stand still. Our business moves at pace, and it\’s suited to someone who wants to grow with it. You\’ll be driven by finding innovative ways to transform how local businesses use our exciting tech products and services. Enhancing B2B performance and building for the future. Doing it because it makes you proud and because you want your store to achieve.You will need:
- To have management experience and a hands-on style.
- Background in either a retail or B2B environment (or both!).
- Proven coaching skills and a passion for building team confidence and capability.
- A track record of identifying commercial opportunities to deliver KPIs.
- To be confident working in a team, approachable and friendly to colleagues and customers.We know our people are the secret to our success. That\’s why we\’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you\’ll find a host of benefits designed to work for you. They include:
- Performance-related bonus.
- Product discounts on the latest tech.
- A range of wellbeing initiatives.Why join us:Join our Business Sales team and we\’ll be with you every step of the way, helping you make this role your own and develop the career you want. We\’ll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly.Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we\’re in a position to make a real impact on people and the planet.Every voice has a space at our table and we\’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we\’ll do our best to help.
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Business Customer Manager employer: Currys PLC
Contact Detail:
Currys PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Customer Manager
✨Tip Number 1
Familiarise yourself with the latest tech products and services that Currys offers. Being knowledgeable about the products will not only help you in conversations but also demonstrate your passion for technology, which is crucial for a Business Customer Manager.
✨Tip Number 2
Network with local businesses before applying. Attend local business events or join online forums to understand their needs and challenges. This will give you insights that you can bring up during interviews, showcasing your proactive approach.
✨Tip Number 3
Prepare examples of how you've successfully coached teams in the past. Think of specific instances where your coaching led to improved performance or sales, as this aligns perfectly with the responsibilities of the role.
✨Tip Number 4
Showcase your understanding of B2B sales strategies. Research current trends in B2B technology sales and be ready to discuss how you would apply these strategies to enhance Currys' B2B performance during your interview.
We think you need these skills to ace Business Customer Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Business Customer Manager position. Tailor your application to highlight how your experience aligns with these aspects.
Highlight Relevant Experience: Emphasise your management experience and any background in retail or B2B environments. Use specific examples to demonstrate your coaching skills and ability to build relationships with customers and colleagues.
Showcase Your Achievements: Include quantifiable achievements that showcase your track record of identifying commercial opportunities and delivering KPIs. This will help you stand out as a candidate who can drive business sales and profit objectives.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for technology and customer service. Explain why you want to work at Currys and how you can contribute to their mission of helping customers enjoy amazing technology.
How to prepare for a job interview at Currys PLC
✨Showcase Your Coaching Skills
As a Business Customer Manager, you'll need to demonstrate your ability to coach and inspire your team. Prepare examples of how you've successfully developed team members in the past, highlighting specific outcomes and improvements.
✨Understand B2B Dynamics
Familiarise yourself with the B2B landscape, especially in retail. Be ready to discuss how you can build relationships with local businesses and identify their technology needs, showcasing your understanding of their challenges and how you can help.
✨Highlight Your Management Experience
Since management experience is crucial for this role, be prepared to talk about your previous leadership roles. Share stories that illustrate your hands-on approach and how you've motivated teams to achieve sales and profit objectives.
✨Demonstrate Customer-Centric Thinking
The role requires a strong focus on customer satisfaction. Think of examples where you've gone above and beyond for customers, particularly in a business context, and be ready to explain how you would instil this mindset in your team.
