At a Glance
- Tasks: Lead a team to create amazing experiences for business customers and drive sales.
- Company: Join Currys, the UK's leading tech retailer with a vibrant team culture.
- Benefits: Enjoy performance bonuses, product discounts, and wellbeing initiatives.
- Other info: Dynamic role with opportunities for personal growth and a commitment to diversity.
- Why this job: Make a real impact on local businesses while developing your career in tech.
- Qualifications: Management experience in retail or B2B, with strong coaching skills.
The predicted salary is between 30000 - 40000 £ per year.
Role overview
As a Business Customer Manager, you’ll be accountable for our B2B proposition in-store, taking the lead on creating an experience our business customers love. You will help meet and exceed all of their technology wants and needs.
You’re the one who will coach the team to nurture existing relationships with local business owners, as well as giving them the confidence to develop new ones. Like you, they will delight in bringing technology to life for our customers and going above and beyond during every interaction.
As part of this role, you’ll be responsible for:
- Coaching colleagues to inspire our business customers to buy the best products to suit their needs, however they choose to shop with us.
- Building a strong network with local businesses, developing new relationships and growing existing accounts.
- Leading a highly engaged team, understanding their strengths and development opportunities, supporting personal development plans and encouraging progression.
- Inspiring colleagues to put the customer first whilst driving business sales and profit objectives.
This isn’t a role for someone who wants to stand still. Our business moves at pace, and it’s suited to someone who wants to grow with it. You’ll be driven by finding innovative ways to transform how local businesses use our exciting tech products and services, enhancing B2B performance and building for the future.
You will need:
- Management experience and a hands-on style.
- Background in either a retail or B2B environment (or both!).
- Proven coaching skills and a passion for building team confidence and capability.
- A track record of identifying commercial opportunities to deliver KPIs.
- To be confident working in a team, approachable and friendly to colleagues and customers.
Benefits include:
- Performance-related bonus.
- Product discounts on the latest tech.
- A range of wellbeing initiatives.
Why join us:
Join our Business Sales team and we’ll be with you every step of the way, helping you make this role your own and develop the career you want. We’ll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce.
We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
Business Centre Manager employer: Currys PLC
Currys plc is an exceptional employer that champions innovation and inclusion, making it a fantastic place for professionals looking to lead impactful technology initiatives. With a strong focus on personal and career development, employees benefit from a collaborative work culture and the opportunity to contribute to the UK's largest tech recycling efforts, ensuring meaningful work that positively affects the environment and community.
StudySmarter Expert Advice🤫
We think this is how you could land Business Centre Manager
✨Tip Number 1
Network like a pro! Get out there and connect with local businesses, attend industry events, or join relevant online groups. The more people you know, the better your chances of landing that Business Centre Manager role.
✨Tip Number 2
Show off your coaching skills! During interviews, share examples of how you've inspired teams in the past. Highlight your ability to nurture relationships and develop talent – it’s what Currys is all about!
✨Tip Number 3
Be ready to talk tech! Brush up on the latest products and services that Currys offers. Demonstrating your knowledge will show you're passionate about helping business customers find the right solutions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you need help.
We think you need these skills to ace Business Centre Manager
Some tips for your application 🫡
Show Your Passion for Tech:When writing your application, let your enthusiasm for technology shine through! We want to see how you can help our customers enjoy amazing tech, so share any relevant experiences or projects that highlight your passion.
Highlight Your Management Skills:As a Business Centre Manager, you'll be leading a team. Make sure to showcase your management experience and coaching skills in your application. Tell us about times you've inspired others or developed their capabilities!
Demonstrate Your B2B Experience:Since this role focuses on B2B relationships, it's crucial to mention any relevant experience you have in this area. Whether it’s building networks or nurturing client relationships, we want to know how you can contribute to our business customers' success.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Currys PLC
✨Know Your Tech
As a Business Centre Manager, you'll be dealing with tech products daily. Make sure you brush up on the latest tech trends and how they can benefit businesses. This will not only show your passion but also help you answer questions confidently.
✨Showcase Your Coaching Skills
Since coaching is a key part of this role, prepare examples of how you've successfully coached team members in the past. Think about specific situations where your guidance led to improved performance or customer satisfaction.
✨Build Relationships
Demonstrate your ability to build and maintain relationships with local businesses. Have a few examples ready of how you've developed partnerships in previous roles, and be prepared to discuss how you would approach this at Currys.
✨Emphasise Your Team Spirit
This role requires a collaborative approach, so highlight your experience working in teams. Share stories that illustrate your friendly and approachable nature, and how you’ve contributed to a positive team environment.
