At a Glance
- Tasks: Repair and install white goods while providing top-notch customer service.
- Company: Join Currys, the UK's leading tech retailer with a supportive team culture.
- Benefits: Enjoy a competitive salary, performance bonuses, product discounts, and wellbeing initiatives.
- Why this job: Kickstart your career with hands-on training and make a real impact on customers' lives.
- Qualifications: Basic electrical knowledge and a passion for customer service required.
- Other info: Dynamic role with opportunities for growth and skill development.
The predicted salary is between 800 - 1400 £ per month.
Repair or installation experience which includes having worked with electric or electro-mechanical products (e.g., field services engineering, trainee plumbing or electrical services, domestic or consumer electrical installation experience or training).
Electrical knowledge: demonstrable basic competence both in theory and practice.
A passion for delivering great customer service.
Ability to handle heavy White Goods (washing machines, dishwashers etc).
A full valid UK driving licence with no more than 6 penalty points.
At Currys, we are united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we are proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. You will work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.
We are looking for Trainee White Goods Engineers to join our White Goods Repair Team here at Currys. It’s an amazing team to be part of, with an industry leading NPS and world class 1st visit fix rate!
As a Trainee White Goods Engineer, you will bring your basic electrical knowledge and receive all the training you need to step into a White Goods Engineer role within 2-4 months, when you can look forward to every day being an adventure! A lot of the job comes down to skill and efficiency but building a rapport with customers is just as important. You will learn how to work your magic to keep customers' appliances in tip-top condition. Whether it’s installing, diagnosing faults, or making a vital repair, you will be on hand with the right skills, right knowledge, and plenty of smiles.
Role overview Responsibilities:
- Testing, diagnosing, and fixing white goods in our customers' homes.
- Providing and implementing technical knowledge across a range of white goods appliances.
- Driving a company van and managing your own day effectively.
- Building our reputation as a home services expert.
Whether it’s in our customers' homes or on the end of the phone, to be successful you will demonstrate excellent customer service skills and experience of engaging positively with customers.
Benefits:
- First-class induction and on-going learning.
- Performance related bonus paid quarterly.
- Product discounts across the latest tech.
- A range of wellbeing initiatives.
Why join us:
Join our White Goods Engineer team and we will be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we are in a position to make a real impact on people and the planet.
Trainee White Goods Engineer in Basingstoke employer: Currys PLC
Contact Detail:
Currys PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee White Goods Engineer in Basingstoke
✨Tip Number 1
Get hands-on experience! If you've worked with electric or electro-mechanical products, make sure to highlight that in conversations. We love seeing practical skills in action, so don’t be shy about sharing your repair or installation stories.
✨Tip Number 2
Show off your customer service skills! At Currys, we value great interactions with customers just as much as technical know-how. Practice how you’d engage with customers and keep it friendly and professional – it’ll go a long way!
✨Tip Number 3
Be ready to talk about your passion for tech! We’re all about amazing technology at Currys, so let your enthusiasm shine through. Share what excites you about working with white goods and how you can help customers enjoy their appliances.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed by us. Plus, it shows you’re serious about joining our team. We can’t wait to see your application and hopefully welcome you aboard!
We think you need these skills to ace Trainee White Goods Engineer in Basingstoke
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any repair or installation experience you have, especially with electric or electro-mechanical products. We want to see how your background aligns with the role of a Trainee White Goods Engineer!
Demonstrate Your Electrical Knowledge: Even if it's basic, let us know about your electrical knowledge in both theory and practice. This will show us that you're ready to dive into the technical side of things and learn more with us.
Customer Service is Key: We love great customer service! Share any experiences where you've gone above and beyond for customers. It’s all about building rapport and making their day better, just like we do at Currys.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on this exciting journey with our amazing team.
How to prepare for a job interview at Currys PLC
✨Know Your Stuff
Brush up on your basic electrical knowledge and any relevant experience you have with electric or electro-mechanical products. Be ready to discuss specific examples from your past roles, whether it’s field services engineering or domestic installations.
✨Show Your Customer Service Skills
Since this role is all about delivering great customer service, think of instances where you've gone above and beyond for a customer. Prepare to share these stories during the interview to demonstrate your passion for helping others.
✨Get Hands-On
If possible, practice diagnosing and fixing common issues with white goods before your interview. This will not only boost your confidence but also give you practical examples to discuss when asked about your technical skills.
✨Be Ready to Drive
Make sure you have your driving licence details handy, as they’ll want to know you can handle the company van. If you have any experience managing your own schedule or routes, be prepared to talk about that too!