At a Glance
- Tasks: Communicate with customers and provide essential admin support in a dynamic team.
- Company: Join Currys, the UK's leading tech retailer with a supportive culture.
- Benefits: Competitive salary, ongoing training, and opportunities for career growth.
- Other info: Inclusive environment focused on diversity and personal development.
- Why this job: Be part of a team that delivers top-notch customer service and makes a real impact.
- Qualifications: Experience in customer service and proficiency in Excel and Word.
The predicted salary is between 27641 - 27641 € per year.
Join us as an Administrator at our Customer Service Centre and you'll be responsible for communicating with customers and providing administrative support for our Customer Service Centre. You’ll do it because you love being part of a team who deliver the best customer service and get a buzz out of resolving challenges.
Responsibilities:
- Communicating with our internal and external customers
- Assigning delivery drivers with their routes
- Completing administrative tasks including producing data for reporting
- Supporting the whole of the Currys team with queries or support where required
- Providing customer service that puts our customers first and contributing to continuous improvement
Qualifications:
- Some experience or exposure to providing customer service
- Passion and enthusiasm for working in a fast-paced team
- Experience with Excel and Word
Why join us:
Join our team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce.
If you need any additional assistance with your application, please email careers@currys.co.uk and we’ll do our best to help.
Administrator employer: Currys PLC
At Currys, we pride ourselves on being a supportive and inclusive employer, where every team member plays a vital role in delivering exceptional customer service. Located in Thetford, our Customer Service Centre offers a collaborative work culture, ongoing training, and opportunities for personal and professional growth, all while contributing to our mission of making a positive impact on people and the planet. Join us and be part of a passionate team that celebrates both individual and collective achievements.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Currys. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences relate to the role of an Administrator and be ready to share specific examples of your customer service skills.
✨Tip Number 3
Dress the part! Even if it’s a virtual interview, make sure you look professional. It shows respect for the opportunity and helps you feel more confident. Plus, you’ll be ready to impress from the get-go!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Don’t forget to mention something specific from your conversation to make it personal!
We think you need these skills to ace Administrator
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping others and are excited about being part of our team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience, especially in customer service and administrative roles. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your points are easy to read and understand. This will help us get a good sense of who you are.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Currys PLC
✨Know the Company
Before your interview, take some time to research Currys. Understand their mission, values, and the role they play in the tech retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since the role involves communicating with customers, be prepared to share specific examples of how you've provided excellent customer service in the past. Think about challenges you've faced and how you resolved them, as this will demonstrate your problem-solving abilities.
✨Brush Up on Excel and Word
As an Administrator, you'll need to be comfortable using Excel and Word. Familiarise yourself with common functions and features that might be relevant to the job. You could even mention a project where you used these tools effectively during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the role. You might want to inquire about the team dynamics or what a typical day looks like in the Customer Service Centre. It’s a great way to engage with the interviewer and leave a lasting impression.
