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- Tasks: As a White Goods Engineer, you'll install, diagnose faults, and repair appliances in customers' homes.
- Company: Currys is the UK's leading tech retailer, dedicated to amazing customer service and teamwork.
- Benefits: Enjoy 30 days annual leave, a competitive pension, product discounts, and ongoing training.
- Why this job: Join a supportive team, make a real impact, and develop skills for life while helping customers.
- Qualifications: Experience in White Goods repairs and a full UK/EU driving licence are essential.
- Other info: Be part of the biggest recycler and repairer of tech in the UK, promoting inclusion and diversity.
The predicted salary is between 30000 - 42000 ÂŁ per year.
- White Goods Engineer
- Aylesbury
- Aylesbury Customer Service Centre
- Permanent
- Full Time
At Currys weâre united by one passion: to help everyone enjoy amazing technology. As the UKâs bestâknown retailer of tech, weâre proud of the service our customers receive â and itâs all down to our team of 25,000 caring and committed colleagues. So youâll never go it alone here. Youâll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.
Join us as a White Goods Engineer and youâll work your magic to keep customersâ appliances in tipâtop condition. Whether youâre installing, diagnosing faults or making a vital repair, youâll be on hand with the right skills, right knowledge and plenty of smiles to make sure every experience is a great one.
Role overview:
As part of this role, youâll be responsible for:
- Driving your company van and managing your own day effectively (as youâll work mainly on your own).
- Testing, diagnosing and fixing white goods in our customersâ homes.
- Providing and implementing technical knowledge across a range of white goods appliances.
- Building up our reputation as a home services expert.
A lot of the job comes down to skill and efficiency, but building a rapport with customers is just as important. They will welcome you into their homes, and itâll be down to you to get their products back on track and put their minds at ease.
You will need:
- Proven experience in White Goods repairs.
- Full UK/EU driving licence with no more than 6 penalty points.
- Ideally (but not essential) ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1).
- To love that feeling when youâve delivered for a customer.
We know our people are the secret to our success. Thatâs why weâre always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, youâll find a host of benefits designed to work for you. They include:
- Firstâclass induction and onâgoing learning.
- Company approved tools and van.
- A shift pattern of five over eight days.
- Quarterly bonus.
- Product discounts across the latest tech.
Join our White Goods Engineer team and we\âll be with you every step of the way, helping you build the career you want with onâtheâjob training and the opportunity to learn skills for life, for inside and outside work.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, weâre in a position to make a real impact on people and the planet.
Every voice has a space at our table and weâre committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and weâll do our best to help.
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White Goods Engineer employer: Currys Ltd
Contact Detail:
Currys Ltd Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land White Goods Engineer
â¨Tip Number 1
Familiarise yourself with the latest white goods technology and common issues. Being knowledgeable about the appliances youâll be working on will not only boost your confidence but also impress potential employers during any discussions.
â¨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach when you apply.
â¨Tip Number 3
Prepare for practical assessments by practising your diagnostic and repair skills on various white goods. This hands-on experience will be invaluable and demonstrate your capability to potential employers.
â¨Tip Number 4
Showcase your customer service skills during interviews. Since building rapport with customers is crucial in this role, be ready to share examples of how you've successfully interacted with clients in the past.
We think you need these skills to ace White Goods Engineer
Some tips for your application đŤĄ
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a White Goods Engineer. Tailor your application to highlight relevant experience in white goods repairs and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved technical skills, diagnostics, and customer interaction. Mention specific examples where you successfully repaired appliances or provided excellent customer service.
Showcase Your Skills: If you have ACS Qualifications or equivalent certifications, make sure to include these in your application. Highlight any additional skills that may set you apart, such as problem-solving abilities or experience with specific brands of appliances.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for technology and customer service. Explain why you want to work for Currys and how your skills align with their mission to provide amazing technology experiences.
How to prepare for a job interview at Currys Ltd
â¨Showcase Your Technical Skills
Be prepared to discuss your experience with white goods repairs in detail. Highlight specific examples of appliances you've worked on, the issues you diagnosed, and how you resolved them. This will demonstrate your technical expertise and problem-solving abilities.
â¨Emphasise Customer Service
Since building rapport with customers is crucial, share examples of how you've successfully interacted with clients in the past. Discuss how you ensured their satisfaction and how you handled any challenges that arose during service calls.
â¨Demonstrate Time Management
As you'll be managing your own schedule, it's important to convey your ability to organise your day effectively. Prepare to discuss how you prioritise tasks and ensure timely service delivery while maintaining quality.
â¨Familiarise Yourself with Company Values
Research Currys and understand their commitment to customer service and sustainability. Be ready to discuss how your personal values align with theirs, particularly regarding making a positive impact on people and the planet.
