At a Glance
- Tasks: Support our Customer Service Centre by communicating with customers and managing delivery operations.
- Company: Join a leading tech recycler and repairer in the UK.
- Benefits: Full-time role with on-the-job training and skills development.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
- Why this job: Make a real impact while working in a fast-paced, inclusive environment.
- Qualifications: Customer service experience and proficiency in Excel and Word.
The predicted salary is between 27641 - 27641 £ per year.
Location: Stanford‑Hope, Tilbury Customer Service Centre
Employment: Permanent, Full Time
Grade: 2
Salary: 27,641.64 GBP
Shift Pattern: 8‑day rotating shifts
We are looking for a proactive and organised Administrator to support our Customer Service Centre. The role involves communicating with customers, providing administrative support and ensuring the smooth operation of the Home Delivery network.
Role overview:
- Communicating with our internal and external customers
- Assigning delivery drivers with their routes
- Completing administrative tasks, including producing data for reporting
- Supporting the entire Currys team with queries or support where required
People skills are essential, and you will deliver customer service that puts our customers first while continually striving for excellence.
Essential qualifications:
- Some experience or exposure to providing customer service
- Passion and enthusiasm for working in a fast‑paced team
- Experience with Excel and Word
We provide on‑the‑job training and the opportunity to learn skills for life, both inside and outside the workplace. As the biggest recycler and repairer of technology in the UK, we give you a chance to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do.
Administrator in Stanford-le-Hope employer: Currys Ltd
At Currys, we pride ourselves on being an excellent employer, offering a vibrant work culture that values inclusion and diversity. Located in Stanford-Hope, Tilbury, our Customer Service Centre provides a supportive environment where employees can thrive through on-the-job training and opportunities for personal growth. Join us to make a meaningful impact while enjoying a fulfilling career in a fast-paced team dedicated to customer excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Stanford-le-Hope
✨Tip Number 1
Get to know the company! Research Currys and their values, especially around customer service and sustainability. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about communication, try role-playing common customer service scenarios with a friend. This will boost your confidence and prepare you for those tricky questions during the interview.
✨Tip Number 3
Show off your tech skills! Brush up on Excel and Word, as these are essential for the role. You could even create a quick project or report to demonstrate your abilities when you get the chance to chat with the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and ready to take the first step towards joining the Currys family.
We think you need these skills to ace Administrator in Stanford-le-Hope
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and administrative roles. We want to see how your skills align with the responsibilities of the Administrator position, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the role and the company. Let us know why you’re excited about working with our Customer Service Centre and how you can contribute to our team.
Show Off Your People Skills:Since this role involves communicating with customers and supporting the team, make sure to highlight your people skills. Share examples of how you've successfully interacted with customers or resolved issues in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at Currys Ltd
✨Know Your Role
Before the interview, make sure you understand the Administrator role inside out. Familiarise yourself with the responsibilities like communicating with customers and supporting the delivery network. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since this role is all about customer service, be ready to demonstrate your people skills. Think of examples from your past experiences where you’ve successfully handled customer queries or worked in a team. This will highlight your ability to put customers first and work well under pressure.
✨Brush Up on Excel and Word
As an Administrator, you'll likely be using Excel and Word regularly. Make sure you’re comfortable with basic functions in Excel and can navigate Word efficiently. You might even want to mention specific tasks you've completed using these tools to showcase your proficiency.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you. Consider asking about the team dynamics or how success is measured in the Customer Service Centre.
