At a Glance
- Tasks: Lead and motivate a team of delivery drivers to achieve top-notch customer service.
- Company: Join Currys, the UK's leading tech retailer with a supportive team culture.
- Benefits: Enjoy 30 days annual leave, performance bonuses, and discounts on the latest tech.
- Other info: Opportunities for career growth and commitment to diversity and inclusion.
- Why this job: Make a real impact in logistics while developing your leadership skills.
- Qualifications: Experience in team leadership and strong communication skills required.
The predicted salary is between 36850 - 36850 £ per year.
Slough - Unit A Westgate Retail Park 225 Bath Road Slough, SL1 5PS
Currys, Slough
Permanent Full Time
Salary - £36,850 per annum
Hours – 39 per week working 6.45 am – 4.00 pm Sunday to Thursday or Tuesday to Saturday
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
Join us as a First Line Manager and you’ll be making the magic happen in our Home Delivery network. You’ll be coaching and motivating your team to make every step of the delivery journey first-class, so we keep making amazing happen for our customers. You’ll be finding what works well and striving to make it even better. You’ll believe in getting things right first time for our customers and love delivering the best customer service, getting a buzz out of resolving logistical and practical challenges. It’s a great feeling, one you’ll get to experience often.
Role overview
As part of this role, you’ll be responsible for:
- Overseeing the running of the site, staffing and other resources.
- Motivating a team of delivery drivers to deliver on targets.
- Providing regular and consistent performance feedback.
- Working closely with other internal/external departments to ensure smooth-running operation.
- Working cross functionally and supporting different work area teams as required.
- Creating a safe working environment, adhering to health and safety policies.
People skills are one thing, but you’ll go a step further here by providing mentoring that puts performance improvement first. You won’t stop in your pursuit of the best, for your team, the business and yourself. Our future and your future, you’ll take charge of them both.
You will need:
- Proven recent experience of leading teams, applying a range of leadership styles, techniques, and coaching methods.
- A track record of developing teams to achieve customer-focused results.
- Strong organisational skills to implement team and operational plans, prioritise workloads, and translate goals into actionable outcomes.
- Excellent communication skills to liaise with different departments and clearly convey expectations and quality standards.
- Ideally, experience working in a logistics or transport environment.
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include:
- Performance related bonus.
- Product discounts on the latest tech.
- A range of wellbeing initiatives.
Join our team and we’ll be with you every step of the way, helping you develop the career you want with new skills, training opportunities and qualifications and endless variety to keep you learning. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce.
We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
First Line Manager in Slough employer: Currys Ltd
At Currys, we pride ourselves on being a supportive and dynamic employer, where our First Line Managers play a crucial role in delivering exceptional customer service within our Home Delivery network. Located in Slough, you will benefit from a collaborative work culture that values personal growth, offering extensive training opportunities and a competitive salary alongside generous benefits such as performance-related bonuses and product discounts. Join us to not only advance your career but also contribute to our mission of making a positive impact on both people and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land First Line Manager in Slough
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Currys on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer service. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively!
✨Tip Number 3
Show your passion for tech and customer service during the interview. Share specific examples of how you've motivated teams or improved processes in previous roles. This will demonstrate that you’re the right fit for making amazing happen!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for talented individuals who are ready to take charge of their future with us.
We think you need these skills to ace First Line Manager in Slough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the First Line Manager role. Highlight your leadership experience and how you've motivated teams in the past. We want to see how you can bring your unique skills to our team!
Showcase Your People Skills:Since this role is all about coaching and mentoring, don’t forget to include examples of how you've developed others. We love seeing candidates who can demonstrate their ability to inspire and lead a team towards success.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. We appreciate applications that are easy to read and get straight to the point!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Currys Ltd
✨Know Your Leadership Style
Before the interview, think about your leadership style and how it aligns with the role of a First Line Manager. Be ready to share specific examples of how you've motivated teams in the past and the techniques you used to achieve customer-focused results.
✨Showcase Your Problem-Solving Skills
Prepare to discuss logistical challenges you've faced in previous roles and how you resolved them. Currys values getting things right first time, so highlight your ability to think on your feet and implement effective solutions quickly.
✨Communicate Clearly
Excellent communication is key for this role. Practice articulating your thoughts clearly and concisely. You might be asked to explain how you would convey expectations to your team or liaise with other departments, so be ready with examples.
✨Emphasise Team Development
Currys is looking for someone who can develop their team. Be prepared to discuss your experience in providing performance feedback and mentoring. Share how you've helped team members grow and achieve their goals, as this will show your commitment to their success.
