Senior Returns and Recoveries Administrator

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best‑known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

Our Returns and Recoveries team ensures that non‑new stock and business recalls are either returned to the supplier or sold to third‑party vendors and as a Returns and Recoveries Senior Administrator, you’ll play a key role in making this happen. You’ll support the effective movement of stock through the operation, work closely with internal and external stakeholders, and help drive efficiency, accuracy and continuous improvement within a fast‑paced environment. This is a hybrid role, working predominately from home, however, from time to time you may be required to work from our Newark site on Long Hollow Way.

Role overview

As part of this role, you’ll be responsible for:

• Raising invoices and managing the end‑to‑end exit of non‑new and business recalls stock, ensuring all processing is accurate across systems, portals and supplier profiles.
• Supporting and liaising with different teams to maximise efficiency, while maintaining accurate stock records and financial trackers in line with budget.
• Managing relationships with internal teams, suppliers and third parties to resolve queries, progress collections, improve turnaround times and reduce aged stock.
• Taking ownership for documentation accuracy, resolving invoice and payment issues, and ensuring all processes are completed compliantly and efficiently.
• Contributing to team KPIs and continuous improvement initiatives, proactively identifying opportunities to enhance performance and reduce discrepancies.

You will need:

• Strong communication skills with the confidence to engage, influence and build relationships with internal and external stakeholders.
• Microsoft Office skills including Outlook, Excel and Word.
• Analytical thinking skills with a high level of attention to detail and data accuracy.
• Excellent time management skills, with the ability to prioritise, manage workload and meet agreed timescales.
• The ability to work independently while contributing effectively as part of a wider team.
• Previous experience of working in a Reverse Logistics environment would be desirable.

We know our people are the magic ingredient in our success. That’s why we reward you with benefits that go deeper than just the day‑to‑day. Benefits that work for you, your lifestyle and your career. They include:

• Performance related bonus.
• Product discounts on the latest tech.
• A range of wellbeing initiatives.
• 6 weeks of annual leave (inclusive of bank holiday entitlement).

Beyond that, we’ll be with you every step of the way, enabling you to get the most out of your role, grow your skills your way, and see your career develop in the way you want. Be part of our talented team and unbox your passion at the UK’s best‑known retailer in tech.

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on‑going training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.