At a Glance
- Tasks: Lead quality processes to ensure top-notch delivery across products and services.
- Company: Join Currys, a forward-thinking company committed to quality and inclusion.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Be part of a diverse team that values every voice and promotes career advancement.
- Why this job: Make a real impact by driving quality standards in a dynamic environment.
- Qualifications: 3+ years in a senior quality role with strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Quality Manager
Waterloo - Hybrid Working
Full Time
Fixed Term Contract (12 Months)
Grade 4
Role overview:
- Own and evolve Quality processes to support consistent, predictable delivery across all product and service lines.
- Define and implement quality standards, procedures, and specifications aligned with Currys’ strategic goals.
- Manage quality assurance across third-party delivery partners, both onshore and offshore, ensuring alignment with Currys’ standards and expectations.
- Collaborate with Engineering, Delivery, and Vendor teams to embed quality practices from ideation through to launch.
- Ensure all products and services meet internal quality benchmarks and external regulatory requirements.
- Ensure suppliers align with Currys’ quality expectations and compliance standards.
- Drive the adoption of modern quality metrics and reporting frameworks to enable data-driven reporting.
- Coordinate environment utilisation, provisioning with internal delivery colleagues and partners.
- Produce clear environment improvement roadmaps based on learnings from active programmes in test.
- Maintain clear documentation and change control processes to support audit readiness and traceability.
- Contribute to, and drive adoption of the advancement of the Currys Quality Standard and Principles.
Required Skills & Experience:
- Proven experience (3+ years) in a senior quality role within a commerce, regulated or high-compliance environment.
- Strong understanding of quality assurance methodologies, compliance frameworks, and continuous improvement practices.
- Demonstrated ability to lead cross-functional teams and influence stakeholders across technical and non-technical domains.
- Experience managing third-party delivery teams across multiple geographies, including offshore and nearshore models.
- Excellent communication skills, with the ability to translate complex quality concepts into actionable insights.
- A pragmatic, delivery-focused mindset with the ability to balance governance with agility.
- Demonstrable experience of managing multiple high value programmes concurrently, and exercising pragmatic self-prioritisation to focus on the right areas.
- Ability to operate at a details-focussed level where required but report at a management level highlighting key take-aways.
Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we'll do our best to help.
Senior Quality Manager - Global Delivery & Compliance employer: Currys Ltd
Currys is an exceptional employer that prioritises quality and compliance while fostering a collaborative and inclusive work culture. With a commitment to employee growth, we offer opportunities for professional development and the chance to work with diverse teams across the globe. Our hybrid working model in Waterloo allows for flexibility, ensuring a balanced work-life experience while contributing to meaningful projects that align with our strategic goals.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Quality Manager - Global Delivery & Compliance
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to quality management. We all know that confidence shines through when you’re well-prepared!
✨Tip Number 3
Showcase your achievements! Bring along examples of how you've improved quality processes or led successful projects. Numbers and results speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Senior Quality Manager - Global Delivery & Compliance
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your proven experience in quality roles and any relevant methodologies you've used. We want to see how you align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior Quality Manager role. Share specific examples of how you've led teams and improved quality processes in the past. Let us know what makes you tick!
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and concise. Use straightforward language to convey complex ideas, just like you would when collaborating with cross-functional teams. We appreciate clarity!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and let us see your talents!
How to prepare for a job interview at Currys Ltd
✨Know Your Quality Standards
Before the interview, make sure you’re well-versed in quality assurance methodologies and compliance frameworks. Familiarise yourself with Currys’ quality standards and be ready to discuss how your experience aligns with their expectations.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your ability to lead cross-functional teams and influence stakeholders. Think of specific situations where you successfully managed third-party delivery teams and how you ensured alignment with quality expectations.
✨Communicate Clearly
Practice translating complex quality concepts into simple, actionable insights. During the interview, aim to communicate your thoughts clearly and concisely, showcasing your excellent communication skills.
✨Be Data-Driven
Highlight your experience with modern quality metrics and reporting frameworks. Be prepared to discuss how you’ve used data to drive improvements and support audit readiness in previous roles, as this will resonate well with the role’s requirements.
