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- Tasks: Lead and inspire a team across 20 stores to deliver exceptional customer experiences.
- Company: Join Currys, the UK's leading tech retailer with a passionate team of 25,000.
- Benefits: Enjoy ongoing training, new opportunities, and make a positive impact on people and the planet.
- Other info: Embrace a culture of inclusion and diversity, where every voice matters.
- Why this job: Be a key player in shaping the future of tech retail while developing your leadership skills.
- Qualifications: Proven leadership experience and strong commercial acumen are essential.
The predicted salary is between 50000 - 60000 ÂŁ per year.
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
As a Regional Manager you will have accountability for the delivery of the commercial, customer and the people performance across a region of circa 20 stores and approx. 1,000 colleagues. You’ll inspire and motivate the team to deliver our customer proposition by creating the best possible customer experience with the aim of creating customers for life.
Role overview:
- Consistently lead the deployment of in-store customer journeys to drive new standards of customer experience across the region.
- Proactively work across functions to ensure the Store Sell & Serve strategy is at the heart of the customer journey development.
- Embed and proactively champion all omnichannel propositions to optimise customer choices.
- Translating business goals into clear plans so that everybody knows where we’re going and how we’ll get there, and who’s accountable for what and deliver what we have committed.
- Implement and leverage current and future selling strategies, processes, and tools to maximise the performance across the region/store.
- Coaching and developing colleagues to create a high performing, diverse talent pipeline, ensuring potential is maximised and succession is identified.
- Facilitate talent mobility to provide critical experiences that strengthen internal career progression and opportunity.
- Being a key influence and a powerful voice in shaping the “future Currys” strategy via meaningful contribution to transformational projects both within stores and the broader business.
- Creating a culture of continuous improvement, listening openly to challenges and ideas and takes ownership for sorting things out if mistakes happen so that we can grow our business for the future.
Qualifications:
- To be an engaging and inspiring leader with the ability to excite individuals and teams to deliver businesses vision and achieve performance metrics.
- Proven track record of managing large scale, multi-site regional business with large numbers of stakeholders and an undisputed track record of success.
- Strong commercial acumen, able to utilise data to inform and underpin decision making and drive results.
- Talent development, growing capability within teams and enabling career progression.
- Collaboration and influence across your area and the wider business.
Benefits:
Benefits include new opportunities, ongoing training and skills for life. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process.
Regional Manager in Scotland employer: Currys Ltd
Contact Detail:
Currys Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Manager in Scotland
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Currys on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Currys' customer journey. Think about how you can enhance the customer experience and be ready to share your ideas. Show us you’re passionate about tech and customer service!
✨Tip Number 3
Practice your leadership stories! We want to hear about times you've inspired teams or tackled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers and keep it engaging.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Currys team and making a difference in the tech world.
We think you need these skills to ace Regional Manager in Scotland
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let your love for technology shine through! We want to see how you can help others enjoy amazing tech just like we do at Currys.
Highlight Your Leadership Skills: As a Regional Manager, you'll be inspiring and motivating teams. Make sure to showcase your leadership experience and how you've successfully managed large teams in the past.
Be Data-Driven: We value strong commercial acumen, so don’t forget to mention how you've used data to inform decisions and drive results in your previous roles. Numbers tell a story, and we want to hear yours!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Let’s make this happen together!
How to prepare for a job interview at Currys Ltd
✨Know Your Numbers
As a Regional Manager, you'll need to demonstrate strong commercial acumen. Brush up on key performance metrics and be ready to discuss how you've used data to drive results in previous roles. This shows you understand the business side of things and can make informed decisions.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how you've inspired teams in the past. Think of specific examples where you've motivated colleagues or developed talent. This will help the interviewers see you as an engaging leader who can create a high-performing team.
✨Emphasise Collaboration
Currys values teamwork, so be ready to share experiences where you've successfully collaborated across functions. Highlight how you’ve worked with different teams to achieve common goals, as this will resonate well with their focus on a unified customer experience.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific challenges in a multi-site environment. Prepare by thinking through potential scenarios related to customer experience or team development, and outline your thought process. This will show your problem-solving skills and readiness for the role.