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- Tasks: Help customers find the perfect tech products and guide them through the sales journey.
- Company: Join Currys, a leading tech retailer with a focus on customer experience.
- Benefits: Enjoy discounts, life assurance, wellbeing initiatives, and a chance to earn commission.
- Other info: Flexible shifts and a commitment to diversity and inclusion in the workplace.
- Why this job: Be part of a dynamic team and make a real impact in tech sales.
- Qualifications: Confident communicator with a passion for tech and sales experience preferred.
The predicted salary is between 26561 - 26561 £ per year.
Location: Loughborough
Contract Type: Permanent
Salary: £26,561.60 per annum, plus the opportunity to earn performance-related and target-based commission.
Working Hours/Shift Patterns: 40 hours per week on a rotational shift basis between 9:00 AM and 8:00 PM (Monday to Friday). Weekend shifts between 9:00 AM - 5:30 PM (Saturday/Sunday).
Role Overview:
- Exploring customer needs and offering suitable products and services from the Currys or Mobiles websites.
- Effectively pitching the benefits of Currys products and services to customers.
- Guiding the customer through the sales journey whilst ensuring they are kept fully informed.
- Working towards and aiming to exceed sales expectations.
- Delivering a best-in-class customer experience.
You Will Need:
- To be a confident communicator with strong people skills.
- To be driven with the desire to consistently exceed sales targets.
- IT literate with the ability to navigate multiple systems quickly and efficiently.
- A passion for tech!
- Flexible and adaptable.
- A passion for putting customers first and creating customers for life.
- Previous sales experience would be desirable.
Benefits:
- Discounts at our Currys stores and on our partner networks.
- Life Assurance and Sharesave scheme.
- Access to a variety of Wellbeing initiatives including cycle to work and eyecare.
- Access to the Aviva Digital GP app, where you can access a GP 24/7.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce.
If you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
Inbound Telephone Sales Advisor employer: Currys Ltd
Contact Detail:
Currys Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Telephone Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Currys and their products. This will help you tailor your pitch and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell a product over the phone. Role-play with a friend or family member to get comfortable with the process and refine your approach.
✨Tip Number 3
Show off your people skills! During the interview, be sure to highlight your ability to connect with customers. Share examples of how you've built relationships in previous roles to demonstrate your strong communication skills.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so make sure you submit it via the Currys careers page. It shows initiative and helps us keep track of your application.
We think you need these skills to ace Inbound Telephone Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Inbound Telephone Sales Advisor role. Highlight your sales experience and any tech knowledge you have, as we love a passion for tech!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us. Talk about your customer service skills and how you’ve exceeded sales targets in the past.
Show Off Your Communication Skills: As a confident communicator, make sure your application showcases your ability to connect with people. Use clear and engaging language to demonstrate your personality and enthusiasm for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application and get you on the path to joining our team. Plus, it’s super easy!
How to prepare for a job interview at Currys Ltd
✨Know Your Products
Before the interview, make sure you’re familiar with the products and services offered by Currys. This will help you confidently discuss how you can meet customer needs and pitch the benefits effectively.
✨Practice Your Pitch
Since this role involves guiding customers through the sales journey, practice your sales pitch. Role-play with a friend or family member to refine your communication skills and ensure you can convey information clearly and persuasively.
✨Show Your Passion for Tech
Demonstrate your enthusiasm for technology during the interview. Share examples of how you’ve engaged with tech products in the past, and express your eagerness to help customers find the right solutions for their needs.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of specific examples from your previous experience where you exceeded sales targets or turned a negative customer experience into a positive one.