At a Glance
- Tasks: Drive your van, diagnose and fix white goods in customers' homes.
- Company: Join a leading home services company with a focus on customer satisfaction.
- Benefits: Enjoy competitive salary, bonuses, product discounts, and 30 days annual leave.
- Other info: Inclusive workplace with ongoing learning and career development opportunities.
- Why this job: Make a real difference by helping customers with their appliances and building rapport.
- Qualifications: Experience in white goods repairs and a valid UK/EU driving licence required.
The predicted salary is between 33000 - 35000 £ per year.
Bristol Customer Service Centre
Permanent Full Time
Grade 3
Salary - 33,000 - 35,000 per annum (OTE 35k - 37k) increasing to 36,000 - 39,000 per annum (OTE 38k - 41k) for Gas qualified
Shift Pattern: Average of 41 hours per week working 5 over 7 (some Saturday working on a rostered basis) No Sundays!
Role overview: As part of this role, you’ll be responsible for:
- Driving your company van and managing your own day effectively (as you’ll work mainly on your own).
- Testing, diagnosing and fixing white goods in our customers’ homes.
- Providing and implementing technical knowledge across a range of white goods appliances.
- Building up our reputation as a home services expert.
A lot of the job comes down to skill and efficiency, but building a rapport with customers is just as important. They will welcome you into their homes, and it’ll be down to you to get their products back on track and put their minds at ease.
Qualifications:
- Proven experience in White Goods repairs.
- Full UK/EU driving licence with no more than 6 penalty points.
- Ideally (but not essential) ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1).
- To love that feeling when you’ve delivered for a customer.
Benefits:
- First‑class induction and on‑going learning.
- Company approved tools and van.
- Quarterly bonus.
- Product discounts across the latest tech.
- Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we’ll do our best to help.
White Goods Engineer in Bristol employer: Currys Ltd
Currys Ltd is an excellent employer that fosters a dynamic and inclusive work culture, where innovation and collaboration thrive. With a focus on employee growth, you will have access to continuous learning opportunities and the chance to shape the future of technology delivery in a vibrant location like Waterloo. Join us to be part of a forward-thinking team that values your contributions and supports your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land White Goods Engineer in Bristol
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you’re genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions and prepare your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This not only shows your interest but also helps you figure out if it’s the right fit for you.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace White Goods Engineer in Bristol
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your experience with white goods repairs in your application. We want to see how your skills can help us deliver top-notch service to our customers!
Tailor Your Application:Don’t just send a generic CV! Tailor your application to match the job description. Mention your driving licence and any relevant qualifications, like ACS, to show us you’re the right fit.
Be Personable:Since building rapport with customers is key, let your personality shine through in your cover letter. Share a brief story or example that showcases your customer service skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Currys Ltd
✨Know Your White Goods
Brush up on your knowledge of white goods appliances before the interview. Be ready to discuss common issues, repair techniques, and any relevant experience you have. This will show that you're not just familiar with the products but also passionate about fixing them.
✨Show Off Your Customer Service Skills
Since building rapport with customers is key, prepare examples of how you've successfully interacted with clients in the past. Think of situations where you turned a negative experience into a positive one, as this will highlight your ability to connect with customers.
✨Demonstrate Your Time Management Skills
As you'll be managing your own day, be ready to discuss how you prioritise tasks and manage your time effectively. Share specific examples of how you've handled multiple jobs or tight schedules in previous roles to showcase your organisational skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest in the position but also helps you determine if the company is the right fit for you.
