Delivery & Install Driver: Tech Setup & Customer Care in Birmingham

Delivery & Install Driver: Tech Setup & Customer Care in Birmingham

Birmingham Full-Time 33415 - 33415 £ / year (est.) No working from home possible
Currys Ltd

At a Glance

  • Tasks: Deliver and install tech products while providing top-notch customer care.
  • Company: Join Currys, the UK's leading tech retailer with a supportive team culture.
  • Benefits: Enjoy competitive salary, bonuses, product discounts, and ongoing training.
  • Other info: Be part of a diverse team making a positive impact on people and the planet.
  • Why this job: Make customers smile while driving and installing the latest tech.
  • Qualifications: Full Class C1 UK/EA licence and a passion for customer service.

The predicted salary is between 33415 - 33415 £ per year.

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.

If you’re looking for a driving role that’s more than just drop and go, we’ve got the perfect opportunity. We’ll train you to install the smart tech you deliver to our customers: washing machines, fridge-freezers, 4K TVs, and more. You’ll soon be out on the road, meeting our customers first-hand and very likely making their day.

Role overview:

  • Ensuring the right products get to the right places at the right time.
  • Installing a range of different products for our customers.
  • Making every customer encounter memorable.
  • Lifting heavy items and completing a multi-drop driving role.

Yes, you’ll need to love driving and being on the road, but you’ll need to love helping customers too. Our training will cover both state-of-the-art tech and people skills as well – it’s all about equipping you to leave a smile on customers’ faces.

You will need:

  • A full Class C1 UK/EA licence with no more than 6 penalty points.
  • CPC card (and ideally) Tachograph card.
  • A passion for delivering great customer service.
  • The ability to handle heavy stock.

We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include:

  • First-class induction and on-going learning.
  • Quarterly bonus.
  • Product discounts across the latest tech.
  • A shift pattern of five over eight days.

Join our Delivery & Install team and we’ll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work.

Not only can you shape your own future, but you can take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.

Delivery & Install Driver: Tech Setup & Customer Care in Birmingham employer: Currys Ltd

At Currys, we pride ourselves on being more than just a tech retailer; we are a community of 25,000 dedicated colleagues who support each other in delivering exceptional customer service. As a Delivery & Install Driver based in Wednesbury, you'll enjoy a competitive salary, comprehensive training, and a range of benefits including product discounts and a quarterly bonus, all while making a positive impact on customers' lives and the environment. Join us to grow your career in a dynamic and inclusive work culture that values every voice and fosters personal development.

Currys Ltd

Contact Details:

Currys Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Delivery & Install Driver: Tech Setup & Customer Care in Birmingham

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Currys. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice makes perfect! Think about common interview questions related to customer service and driving roles. Prepare your answers, but keep them natural. We want you to sound like yourself, not a robot!

Tip Number 3

Show off your people skills! Since this role is all about making customers happy, be ready to share examples of how you've gone above and beyond for customers in the past. We love hearing about those moments!

Tip Number 4

Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates. And remember, apply through our website for the best chance!

We think you need these skills to ace Delivery & Install Driver: Tech Setup & Customer Care in Birmingham

Customer Service
Driving Skills
Installation Skills
Heavy Lifting
Time Management
Communication Skills
Teamwork

Some tips for your application 🫡

Show Your Passion for Customer Service:When you're writing your application, make sure to highlight your love for helping customers. We want to see how you can make every customer encounter memorable, so share any relevant experiences that showcase your skills in this area.

Tailor Your CV and Cover Letter:Don’t just send a generic CV! Take the time to tailor your application to the Delivery & Install Driver role. Mention your driving experience, any tech knowledge you have, and how you can contribute to our amazing team at Currys.

Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can handle heavy stock and deliver great service!

Apply Through Our Website:Make sure to apply through our website for the best chance of success! It’s the easiest way for us to review your application and get you on the road to joining our fantastic team. Don’t miss out on this opportunity!

How to prepare for a job interview at Currys Ltd

Know Your Tech

Familiarise yourself with the types of products you'll be delivering and installing, like washing machines and 4K TVs. Being able to discuss these items confidently will show your passion for tech and help you connect with the interviewers.

Customer Service Focus

Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to make a customer's day. This role is all about making memorable encounters, so showcasing your people skills is key.

Driving Skills Matter

Make sure you're ready to talk about your driving experience and qualifications. Brush up on your knowledge of road safety and regulations, as well as any relevant certifications like your CPC card. This will demonstrate your readiness for the driving aspect of the job.

Show Enthusiasm

Let your passion for helping others shine through during the interview. Express your excitement about being part of a team that values customer care and teamwork. A positive attitude can go a long way in making a great impression!